Resourceful Quality Assurance Engineer with a 7-year background in defining required tests, running tests, gathering test data and identifying defects. Adept at providing thorough feedback to developers and developing and implementing quality assurance metrics. Talented in handling project/s and leading team/s. Reliable and hardworking with effective oral and written communication skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Software Engineer in Test
Pro Source Global BPO Inc.
Makati City
11.2021 - Current
Manage support engineering pod and ensure the quality of fixes before releasing to production
Identified critical points of the product and convert it to a regression suite to be used/run daily by QA team.
Optimized test cases to maximize success of manual software testing and hit all critical points of application.
Designed test plans that and ensured that it's aligned to company's standard.
Conducted regression testing and submitted observations to development team.
Collaborated with product owners to stay current on intended functionality.
Worked closely with different departments to develop innovative solutions to functionality issues.
Facilitated planning, reviews, retrospectives, daily scrum meetings and ensured that all Agile events are held in a timely and effective way
Ensured transparency, by making sure that work is captured in the Product Backlog and by supporting the refinement of Product Backlog Items
Conducted training and demos to ends user before deploying changed in production resulting for little to none breakage.
Designed process to track bugs and defects properly
Participated on converting test scripts using Javascript/Testscript
Senior Quality Assurance Engineer
Finastra
Ortigas
03.2015 - 11.2021
Worked on support role and tested customer raised defects
Handled support team and integration team (UI and SWIFT messaging)
Handled strategic team that is assigned on all product enhancement
Handled automation team and reports to stakeholder daily progress
Created test cases and test scripts to maintain cohesive team approach to product development.
Created test plans and test strategies to have proper approach and scheduling
Estimated man-days for different testing projects and functions.
Conducted peer to peer checking for test scenarios/test case and data to be used.
Reviewed release notes before delivering software package
Worked closely with customer for user acceptance testing
Produced and maintained technical documentation for project reference.
Tested API using Postman
Demonstrated new product features and functionality to project stakeholders.
Acted as scrum master and lead all scrum ceremonies.
Updated Jira information or ask right person to have proper details for development and testing.
IT Technician
AES Philippines
Taguig City
07.2014 - 03.2015
Maintained office PCs, networks and mobile devices.
Managed system-wide operating system and software deployments as well as related software upgrade problems.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and IP Phones.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Explained technical information in clear terms to promote better understanding for non-technical users.
Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
Served as backup for staff members, responding to system failure and maintenance emergencies.
Created application for device owner tracking
Education
Bachelor of Science - Information Technology
STI Academic Center
University Parkway Drive, Taguig City, Philippines