Patrick James Gabriel
Paranaque
Summary
Results-oriented and highly skilled RPA Run and Deployment Manager with over 7 years of experience in overseeing the deployment, monitoring, and optimization of Robotic Process Automation (RPA) solutions. Adept at managing end-to-end deployment lifecycles, ensuring seamless integration, and maintaining the stability of RPA bots in production environments. Proven track record of leading cross-functional teams to deliver cost-effective and efficient automation solutions. Strong knowledge of RPA tools such as Automation Anywhere, Blue Prism and Power Platform coupled with excellent leadership and communication skills
Overview
8
8
years of professional experience
1
1
Certification
Work History
RPA RUN AND DEPLOY MANAGER
COLLABERA DIGITAL
06.2023 - Current
- Oversee the deployment, monitoring, and maintenance of RPA bots in production environments, ensuring continuous bot performance with minimal downtime.
- Lead a cross-functional team of developers, analysts, and support staff to ensure successful RPA project handovers and deployments.
- Manage the configuration and setup of RPA infrastructure, collaborating with IT and network teams for system requirements and scalability.
- Implement and oversee production monitoring tools and dashboards to track RPA bot performance, and provide reports on bot utilization and issue resolution.
- Ensure the timely and successful implementation of RPA changes, releases, and updates, adhering to change management processes and minimizing business disruption.
- Serve as the primary point of contact for incident management, investigating and resolving issues related to bot failures or performance degradation.
- Collaborate with business stakeholders and developers to identify automation opportunities and optimize existing processes for maximum efficiency and cost savings.
- Develop and maintain RPA best practices, documentation, and standard operating procedures for deployments and run management activities.
- Create and maintain SLA metrics and KPIs to measure RPA success and provide insights into bot performance for executive reporting.
RPA SOFTWARE TECHNICAL ANALYST
MANULIFE IT DELIVERY CENTER, INC.
10.2022 - 03.2023
- Automated End-to-End Processes using Automation Anywhere (v11) as the main RPA tool
- Create and update Process Design and Solution Design Documents
- Worked on enhancements for existing solutions for Automation Anywhere and ProcessRobots
- Conducted Testing and Peer-to-Peer Code Review
- Migrated a Web Intake Form to Power Apps using Canvas Apps
RPA SPECIALIST
3M GLOBAL SERVICE CENTER APAC, INC.
11.2020 - 10.2022
- Automated End-to-End Processes using Blue Prism as the main RPA tool with a combination of Power Platform (Power Apps, Power Automate, SharePoint, Office Scripts)
- Create and update Process Design, Technical Design, User Manual documents, and Support Guides using Confluence
- Provided ongoing support and maintenance for deployed solutions, handling troubleshooting, incident management, and performance tuning (Blue Prism, Selenium, Power Platform, .NET)
- Assisted in the deployment and configuration of RPA bots in production environments, ensuring smooth integration with existing IT systems.
- Set up Citrix machines and Azure machines based on the projects requirements
- Created a bot in Blue Prism to manage the licenses better and only trigger processes when needed
- Worked in an Agile Team with experience of being a scrum master, facilitating Daily Scrums, Backlog Refinements and Sprint Retrospectives
RPA ANALYST
DELOITTE CONSULTING PHILIPPINE DELIVERY CENTER
05.2019 - 10.2020
- Worked as a Business Analyst for a client in Malaysia
- Gathered information and analyze processes for possible automation and time savings
- Create Proof of Concepts to help the business recognize the feasibility of an automated solution
SOFTWARE ENGINEER
ACCENTURE, INC.
04.2017 - 04.2019
- Robotic Process Automation (RPA) Developer and Architect
- Delivery lead of RPA for my current Industry Group
- Provided project plans, client presentation for BOTs and reports concerning the savings, cycle time, as well as the efficiency of the Tools/BOTs used in automating a series of tasks/processes
- Create Proof of Concepts to help the business recognize the feasibility of an automated solution
- Create RPA Solution Design Documents, Test Scripts and other relevant documentations
- Support existing processes and implement change as part of a structured change control process
Education
Bachelor of Science - Information Technology
San Beda College Alabang
04-2017
Skills
- RPA Development, Deployment & Monitoring
- Automation Anywhere, Blue Prism, Power Apps (Canvas Apps, Model-Driven Apps, Portals), Power Automate (Flow) for Workflow Automation, Power BI for Data Analytics & Business Intelligence
- Production Support & Maintenance
- Change Management & Risk Mitigation
- Agile Project Management (Scrum, Kanban)
- Incident and Problem Management
- Process Optimization & Continuous Improvement
- Automation Lifecycle Management
- Stakeholder Management
- JavaScript, HTML and CSS for Customization
- SQL & Power Query for Data Transformation
- SharePoint Integration & Customization
Certification
- BluePrism Certified Developer
- UiPath Advanced RPA Developer
- DataRobot Essentials Certification
- DataRobot Time Series Modelling
Timeline
RPA RUN AND DEPLOY MANAGER
COLLABERA DIGITAL
06.2023 - Current
RPA SOFTWARE TECHNICAL ANALYST
MANULIFE IT DELIVERY CENTER, INC.
10.2022 - 03.2023
RPA SPECIALIST
3M GLOBAL SERVICE CENTER APAC, INC.
11.2020 - 10.2022
RPA ANALYST
DELOITTE CONSULTING PHILIPPINE DELIVERY CENTER
05.2019 - 10.2020
SOFTWARE ENGINEER
ACCENTURE, INC.
04.2017 - 04.2019
Bachelor of Science - Information Technology
San Beda College Alabang
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