PATRICK JAKE DATUIN
6B MELEGUAS ST TORRES SUBDIVISION TANDANG SORA QUEZON CITY
Summary
Dynamic leader with a proven track record at Foundever Philippines, excelling in property and facilities management. Expert in leveraging preventive/corrective maintenance practices that resulted less downtime of equipment. Skilled in fostering team collaboration and delivering exceptional customer service, achieving a significant increase in stakeholder satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
SENIOR REAL ESTATE MANAGER
FOUNDEVER PHILIPPINES
01.2022 - Current
- Communicated with landlord regarding building and tenant issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local and national regulations.
- Successfully managed a diverse commercial real estate portfolio consisting of centers in office buildings, retail (malls) centers in NCR and provinces.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Leveraged strong negotiation skills to secure favorable contracts with vendors and service providers, resulting in cost savings for managed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Developed and maintained strong relationships with key stakeholders such as operations, contractors, and local authorities.
- Developed annual operating budgets and forecasts, as well as CAPEX plans.
- Mentored junior team members, fostering professional development and enhancing overall team performance.
- Compiled maintenance and repair requests for submission with Procurment department and reached out to local contractors for bid proposals.
- Conducted regular site visits for accurate assessments of property conditions, allowing timely implementation of necessary improvements or corrective actions.
- Collaborated with legal counsel to ensure compliance with all relevant regulations throughout the transaction process, mitigating potential risks and liabilities.
- Optimized property performance by implementing effective cost control measures and negotiating favorable contracts with vendors and service providers.
- Implemented sustainable practices in property operations, reducing environmental impact while also yielding cost savings through energy efficiency improvements.
- Coordinated property maintenance schedules proactively addressing issues before they escalated into costly repairs or tenant dissatisfaction incidents.
- Assessed property, compiled information, and wrote reports regarding findings for submission to director.
- Managed due diligence activities for major transactions to ensure all relevant risk factors were thoroughly assessed before finalizing deals.
- Enhanced the company''s reputation by consistently providing exceptional customer service to clients and tenants.
- Streamlined operational processes to improve efficiency, reduce costs, and increase overall performance of managed properties.
- Mentored junior team members on industry best practices while fostering a supportive learning environment within the workplace.
- Oversaw renovation projects to enhance property values while adhering to budget constraints and timelines.
- Implemented cost-saving initiatives that reduced operating expenses without compromising quality or service levels.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Operations Excellence Manager
Atalian Global Services
07.2022 - 01.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Raised property accuracy and accountability by creating new automated tracking method.
- Evaluated current systems and processes, recommending upgrades or enhancements as needed for optimal performance.
- Promoted a culture of safety and environmental responsibility, implementing policies and procedures that protected both employees and the surrounding community.
- Conducted regular audits to ensure compliance with industry regulations and maintain company reputation for excellence.
- Spearheaded change management initiatives, guiding teams through organizational changes while minimizing disruption to daily operations.
- Managed vendor relationships, negotiating contracts for cost savings without sacrificing quality or service levels.
- Conducted root cause analyses on operational issues, developing targeted solutions that addressed underlying problems instead of surface-level symptoms.
- Enhanced overall productivity by optimizing workflows and creating standardized procedures.
- Collaborated with stakeholders to identify opportunities for process enhancements, leading to improved customer satisfaction.
- Oversaw inventory management processes, minimizing stockouts while reducing carrying costs.
- Championed innovation by encouraging creative problem-solving among team members in order to tackle complex operational challenges.
- Established best practices for project management, ensuring timely completion of projects within scope and budget constraints.
- Trained employees on best practices, ensuring a knowledgeable workforce capable of meeting organizational objectives.
- Implemented continuous improvement initiatives for ongoing process optimization and better performance metrics.
- Enhanced operational efficiency by streamlining processes and implementing innovative solutions.
- Established performance benchmarks, monitoring progress towards these targets for ongoing operational success.
- Oversaw inventory management, maintaining optimal stock levels while reducing wastage and associated costs.
- Reviewed internal systems regularly for potential inefficiencies or gaps in functionality that could impact overall performance.
- Conducted root cause analyses to identify areas for improvement in operations, leading to enhanced efficiency levels.
- Developed standard operating procedures for consistent results across the organization.
- Analyzed key performance indicators to assess operational effectiveness and identify areas for improvement.
- Fostered an environment of open communication among team members, encouraging feedback loops for continuous learning.
- Evaluated new technologies or tools for potential integration into existing processes, assessing their benefits against any associated risks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
COMPLEX Property Manager
GREENMIST PROPERTY MANAGEMENT
12.2021 - 06.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Coordinated with legal counsel to resolve tenant disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Planned special events such as lotteries, dedications and project tours.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Developed comprehensive emergency response plan, improving preparedness for unexpected events.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Enhanced security measures, significantly reducing incidents on property premises.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
SENIOR FACILITIES MAINTENANCE MANAGER
Al Shirawi Facilities Management
01.2009 - 03.2021
Education
Bachelor of Science - Civil Engineering
MAPUA INSTITUTE OF TECHNOLOGY
Intramuros, Metro Manila, Philippines11-1999
Skills
- Property management
- Asset management
- Due diligence
- Green building practices
- Maintenance management
- Property inspection
- Construction management
- Facilities management
- Business correspondence
- Energy efficiency
- Site development
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Customer service-focused
- Tenant relations
- Organizational skills
- Team collaboration
- Property inspections
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Creative and adaptable
- Relationship building
- Customer relations
- Property tours and inspections
- Microsoft office
- Maintenance
- Multi-family property management
- Financial budgeting and reporting
- Team building
- Public relations
- Task prioritization
- Self motivation
- Interpersonal skills
- Client relations
- Analytical thinking
- Conflict resolution
- Operations management
- Property maintenance
- Goal setting
- Risk assessment
- Professionalism
- Staff management
- New construction
- Interpersonal communication
- Monthly fee and payment collection
- Complex Problem-solving
- Employee motivation and guidance
- Strategic planning
- Disturbance handling
- Grounds and facility inspection
- Complaints investigation
- Administrative leadership
- Staff supervision
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Work planning
- Preparing property agreements
- Personnel management
- Sales and marketing
Timeline
Operations Excellence Manager
Atalian Global Services
07.2022 - 01.2023
SENIOR REAL ESTATE MANAGER
FOUNDEVER PHILIPPINES
01.2022 - Current
COMPLEX Property Manager
GREENMIST PROPERTY MANAGEMENT
12.2021 - 06.2022
SENIOR FACILITIES MAINTENANCE MANAGER
Al Shirawi Facilities Management
01.2009 - 03.2021
Bachelor of Science - Civil Engineering
MAPUA INSTITUTE OF TECHNOLOGY
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