Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Tongson

Software Quality Assurance Analyst
Indang,Cavite

Summary

Experienced Software Quality Assurance Engineer with 9 years of total experience to the field. Manages QA resource activities including scheduling, staffing, trainings, process improvements and testing strategies for both manual and automation testing. Works closely with developers, business analysts and stakeholders to ensure that the product is in sync with application requirements and is delivered with high quality.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Lead Quality Assurance Engineer

Samsung Philippines
Mckinley Hill, Taguig, NCR
09.2021 - Current
  • Directly manages 7 QA resources - primarily involved with resource allocation , implementation of testing strategies , trainings and performance evaluations.
  • Spearheaded more than 10 client implementations and established testing objectives, testing tools, testing deliverables and test closure activities.
  • Initiated agile transition of project team alongside project leads and development managers.
  • Collaborated with Korean counterparts, developers and project managers to assess program capabilities, features and testing demands.
  • Implemented TM4J and JIRA integration for test cases and requirements traceability.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Maintained bug reporting system (JIRA for logged faults, delegating issues to development personnel for remediation.
  • Incorporated delivery requirements into planning of testing schedules.
  • Performed gap analysis procedures and detailed data reviews to optimize automation implementation.
  • Analyze and identify appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
  • Supported DevOps integration to align software development and information technology efforts.
  • Authored automated testing reports / matrixes and presented findings for management level review and assessments.
  • Oversees automation scripting allocation of QA resources for supported types of testing (regression, performance, smoke and sanity).
  • Participated in test automation code review meetings and provided input on colleagues' coding efforts.
  • Proposed development and testing improvements to positively impact usability, function and performance.

Software Quality Assurance Analyst

Willis Towers Watson
BGC Taguig, NCR
05.2017 - 09.2021
  • Manages QA resources as People Manager - primarily involved with resource allocation , implementation of testing strategies , trainings and performance evaluations.
  • Works closely with business segment leads to identify measures for continuous improvement of overall process.
  • Developed and implemented base test plans, including service and testing workflows from initial development up to production deployment of the product.
  • Creates documents, testing reports and matrixes to guide and gauge overall testing progress of the project to ensure testing objectives are being met.
  • Proficient in both front end (web, mobile) and back end testing using Microsoft SQL.
  • Creates medium to complex SQL scripts used for data testing and validations.
  • Creates and collates daily testing status reports across different testing sub teams and reports them to the QA Governance leads.
  • Worked with large sized team composing of developers, business analysts and off shore implementation analysts from the US.
  • Manages test cases and logs defects found using ADO, TFS and JIRA.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
  • Perform requirements gathering and creates initial client technical specifications.
  • Works with agile/scrum based software development life cycle setup.
  • Leads daily stand up meetings and sprint planning specifically when testing tasks are main focus of the sprint.

Software Quality Engineer

Cormant Technologies
BGC TAGUIG, NCR
09.2013 - 04.2017
  • Serve as key tester of the software development team for an international logistic operations software using web, mobile and desktop standalone platforms.
  • Collaborated with Project Managers, Business Analyst and Developers to maintain quality assurance standards
  • Analyzes requirements to create meaningful test cases.
  • Manages test cases, test plans, test data and test environments.
  • In charge in maintaining database versions for testing purposes as parallel builds are being implemented.
  • Do basic updates on automation scripts.
  • Review code deployments, installation guides and release notes.
  • Do API performance tests using JMeter and Soap UI.

Education

Bachelor of Science - Bachelors of Science in Information Technology

Cavite State University - Main Campus
Indang Cavite
03.2009 - 03.2013

Skills

    Microsoft SQL

undefined

Timeline

Lead Quality Assurance Engineer

Samsung Philippines
09.2021 - Current

Software Quality Assurance Analyst

Willis Towers Watson
05.2017 - 09.2021

Software Quality Engineer

Cormant Technologies
09.2013 - 04.2017

Bachelor of Science - Bachelors of Science in Information Technology

Cavite State University - Main Campus
03.2009 - 03.2013

Similar Profiles

CREATE PROFILE
Patrick TongsonSoftware Quality Assurance Analyst