Summary
Overview
Work History
Education
Skills
Certification
Seminars & Trainings Attended
References
Timeline
Generic
PATRICK JAY CINCO

PATRICK JAY CINCO

Sr. Analyst III Infrastructure Services
Rizal,RIZ

Summary

Results-driven IT professional with 4+ years of experience as a Middleware Engineer and System/Application Engineer at DXC Technology, specializing in UNIX/Linux administration, middleware support, and infrastructure services. Skilled in system troubleshooting, automation, cloud platforms (AWS, Azure, GCP, OCI), and cybersecurity best practices. Proven ability to resolve critical downtime issues under pressure while ensuring seamless operations and high availability. Continuously upgrading technical expertise through certifications, including AWS, GCP, OCI, ITIL V4, Microsoft Azure, and Security, with the goal of excelling as a System Administrator, Cloud Engineer, DevOps Engineer, or Cybersecurity Specialist.

Overview

6
6
years of professional experience
14
14
Certificates

Work History

Sr. Analyst III Infrastructure Services

DXC Technology Philippines
12.2020 - Current
  • Manage and support Windows and Linux/Unix servers, ensuring system reliability and high performance.
  • Troubleshoot incidents via ServiceNow, chat, call, and email, consistently meeting SLA targets.
  • Deploy and configure servers on VMware vSphere, including OS installation and firmware updates.
  • Administer Autosys jobs, SSL/SSH/FTP certificate management, and server migrations.
  • Provide 24/7 infrastructure support, ensuring uptime and rapid resolution of critical incidents.
  • Automate deployments with custom scripts, reducing manual errors and accelerating release cycles.
  • Create technical documentation and training materials to standardize processes across the team.
  • Monitor hardware and applications with tools such as Sitescope, CyberArk, Remote Desktop, and mPutty.


Tools & Technologies:
VMware vSphere | Windows Server | Linux/Unix | ServiceNow | CyberArk | Sitescope | Autosys | Axway/FeedHub | mPutty | Remote Desktop

Technical Support Specialist – Internship

APPTech Experts
12.2019 - 02.2020
  • Installed and configured computer hardware, software, networks, printers, and scanners to ensure smooth daily operations.
  • Monitored and maintained computer systems and networks, identifying and resolving technical issues promptly.
  • Performed user account management in Windows Server and SAP ERP, including account creation, updates, and password resets.
  • Assisted in system administration tasks, supporting IT teams in troubleshooting and system optimization.
  • Utilized tools such as Microsoft Visual FoxPro, Radmin, Windows Server, and SAP ERP for technical support and system management.

Education

Bachelor of Science - Computer Engineering

Technological Institute of The Philippines
Quezon City
04.2001 -

Skills

System & Server Administration

Certification

Introduction to Cybersecurity Cisco Feb 2020– No expiration date

Seminars & Trainings Attended

Professional & Technical Trainings

  • ITIL v4 Training – February 2024
  • Google Cloud Partner Training – February 2024
  • Microsoft Security Virtual Training Day: Security, Compliance, and Identity Fundamentals – April 2023
  • Cloud Ops – Public Cloud [Swiss-Program] – February 2021
  • Trend Micro Cybersecurity Series
    Introduction to Ransomware Threats – Jan 2021
    Introduction to Email Threats & Security Attacks – Nov 2020
    Introduction to Malware Threats – Oct 2020
    Cybersecurity Certification (TM – CyberCert) – Nov 2019

Soft Skills & Leadership

  • Human Relational Cross-Skilling Training – Nov 2023
  • Leadership Training – Technological Institute of the Philippines, Mar 2019
  • English Proficiency Seminar – TIP, Jan 2019

Academic & Technical Seminars/Workshops

  • ASEAN Data Science Explorers Enablement Session – TIP, May 2019
  • Cloud Computing – TIP, Nov 2018
  • CPE Python Seminar & Workshop – TIP, Nov 2018
  • Cisco Seminar – TIP, May 2018
  • Artificial Intelligence Seminar – TIP, Nov 2017
  • Internet of Things/Everything: Smart City – TIP, Feb 2017
  • Computer Engineering Robotics Workshop – J.S.J.M. High School, Jan 2019

References

Name: Karl Angelo Lim
Position: Software Engineer
Company: Escapenet
Email Address: karlangelo19@gmail.com
Mobile #: 09164385846

Timeline

NSE 1 Network Security Associate - The Threat Landscape - Fortinet Network Security January 2024 - No expiration

04-2027

Microsoft Azure - Microsoft Azure Data Fundamentals - DP-900 March 2022 – No expiration

06-2026

Microsoft Security, Compliance, and Identity Fundamentals (SC-900) August 2023 – No expiration

06-2026

Microsoft Certified Azure Administrator Associate - AZ-104 June 2022 - June 2026

06-2026

Microsoft Azure AI Fundamentals - AI-900

02-2025

Cybersecurity Essential Cisco Feb 2020– No expiration date

05-2024

Google Cloud Certified - Professional Cloud Architect - Google July 2022 - June 2026

01-2024

AWS Certified Cloud Practitioner - Amazon June 2023 - June 2026

08-2023

Introduction to the Threat Landscape 2.0 Fortinet May 2024 – No expiration

03-2022

Oracle Cloud Infrastructure 2023 Certified Foundations Associate Oracle Sept 2023 – Sept 2025

06-2021

Sr. Analyst III Infrastructure Services

DXC Technology Philippines
12.2020 - Current

Microsoft Certified: Azure Fundamentals Microsoft May 2022 – No expiration

05-2020

Introduction to Cybersecurity Cisco Feb 2020– No expiration date

02-2020

Fortinet Network Security Expert (NSE) Level 1 - Fortinet Network Security May 2020 – No expiration

02-2020

Technical Support Specialist – Internship

APPTech Experts
12.2019 - 02.2020

Bachelor of Science - Computer Engineering

Technological Institute of The Philippines
04.2001 -

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PATRICK JAY CINCOSr. Analyst III Infrastructure Services