Experienced professional in the call center industry with a 7-year background, showcasing progression from frontline roles to a managerial position within a year. Demonstrates excellence in tasks and effective team leadership. Successfully transitioned to a client-centric role as an account manager in a virtual assistant (VA) company, highlighting adaptability and diverse responsibilities. Entrusted with managing client relationships, demonstrating proficiency in technical aspects, and showcasing strong interpersonal skills in enhancing client satisfaction. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts, and enhancing profit channels. Strong leader with proficiency in growing professional networks, influencing decision-makers, and devising successful strategies. Collaborative and strategic team leader with a background in customer relationship management.
MS Windows/iOS