Patrick Doctolero
Batangas,Philippines
Summary
Motivated professional demonstrating strengths in software testing across diverse environments. Utilises strong analytical skills to drive quality assurance processes and enhance system performance. Committed to continuous improvement whether technical or personal.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Software Test Engineer
Frontier Software Philippines
BGC, Taguig
01.2024 - Current
- Onboarding System Testing: Validated workflows for new hire onboarding, including employee data entry, document submission, approvals, and system notifications.
- UI/UX Testing: Conducted manual UI testing to ensure that systems were user‑friendly and visually consistent according to user acceptance criteria.
- Migration Testing (COBOL to Web): Verified that functionality during migration from legacy COBOL systems to modern web platforms is working properly.
- Regression Testing: Designed and executed regression test cases to validate that existing workflows remained stable after updates or bug fixes.
- Job Level Testing: Performed confirmation testing post‑fixes and deployments to validate defect resolution and prevent recurrence.
- Defect Management: Logged, tracked, and retested defects using Azure, collaborating with Developers and Product Owners for timely resolution.
- Exploratory Testing: Conducted unscripted exploratory testing sessions to uncover hidden defects, usability issues, and edge cases not covered by formal test scenarios.
- Mobile Testing: Performed mobile testing using Chrome DevTools to validate responsiveness, usability, and functionality of HR onboarding modules
Functional Tester (Retail and Merchandising)
Accenture
Mandaluyong
05.2022 - 12.2023
- Test Scenario and Test Cases Creation: Create and review test scenarios and test cases related to Retail and Merchandising systems based on functional documents provided by Business Analyst and Product Owner.
- Point of Sale Testing: Validated end‑to‑end transaction flows including sales, returns, promo, discounts, invoicing, and multi‑tender payments across POS terminals.
- Inventory System Testing: Ensured accuracy of stock updates, transfers, replenishment, and synchronization between POS and the inventory system.
- Prices and Discount System Testing: Tested promotional rules, markdowns, coupons, and dynamic pricing engines to confirm correct application at checkout.
- Card & Payment Gateway Testing: Verified debit/credit card transactions, EMV chip processing, contactless payments, and integration with third‑party payment providers.
- POS Hardware & Peripheral Testing: Validated functionality of retail hardware including barcode scanners, touchscreens, payment terminals, receipt printers, and cash drawers to ensure reliable performance and seamless integration with POS software.
- Regression Suite Creation: Designed and maintained comprehensive regression suites covering POS, inventory, pricing, and payment modules to ensure stability across releases.
- Confirmation Testing: Executed confirmation testing after defect fixes and deployments to validate resolution and prevent recurrence.
- Defect Management: Logged, tracked, and retested defects, collaborating with developers and business analysts for timely resolution.
- Mentorship: Trained and shared my knowledge to junior team members of quality standards and testing procedures.
Business Support System Specialist
Willis Towers Watson
Taguig
07.2017 - 05.2022
- System Management & Testing: Managed and tested the internal SPM (System Process Modernisation) platform, ensuring stability and accuracy of client records, survey participation, and billing workflows.
- Defect Detection & Reporting: Identified system defects during functional and regression testing; documented issues and raised JIRA tickets for developer resolution.
- User Acceptance Testing (UAT): Executed UAT and end‑user testing scenarios, validating business requirements.
- System Demonstrations: Conducted demonstrations for the end users of the system.
- Billing & Invoicing Validation: Tested billing and invoicing module to confirm that the price and discount are correctly computed by the system.
- Confirmation Testing: Executed confirmation testing after bug fixes and deployments to validate resolution and prevent bug recurrence
- Regression Testing: Performed regression testing to ensure stability of critical modules and confirm that recent defect resolutions did not introduce new issues.
Jr. Software Developer and Tester (Internship)
eTeligent Software Solutions
Makati
01.2017 - 04.2017
- Developed detailed test scenarios and scripts from functional requirements to ensure comprehensive coverage.
- Executed test scenarios from test team, documenting results to maintain accurate records of system performance.
- Loan System for Robinson's Bank
Education
BS - Information Technology, Management Information System
Batangas State University - The National Engineering University
Batangas05-2017
Skills
- Test case design
- Regression testing
- User acceptance testing
- Exploratory testing
- Comprehensive testing
- Defect tracking
- SQL
- Jira and Azure
- Agile methodologies
Custom
linkedin.com/in/patrickdoctolero
Certification
- Philippine National IT Standards (PhilNITS), 2016
- The Complete 2023 Software Testing Bootcamp, Udemy, 2023
- Agile Testing, Linkedin Learning, 2023
- Understanding Manual Testing, Linkedin Learning, 2023
- Test Management with TestRail, Udemy, 2023
- Test Management using ZEPHYR, Udemy, 2023
- SQL for Testers, Linkedin Learning, 2023
- A Beginner's Guide to Writing User Stories, Linkedin Learning, 2023
Timeline
Software Test Engineer
Frontier Software Philippines
01.2024 - Current
Functional Tester (Retail and Merchandising)
Accenture
05.2022 - 12.2023
Business Support System Specialist
Willis Towers Watson
07.2017 - 05.2022
Jr. Software Developer and Tester (Internship)
eTeligent Software Solutions
01.2017 - 04.2017
BS - Information Technology, Management Information System
Batangas State University - The National Engineering University