Summary
Overview
Work History
Education
Skills
Applicantname
Placeofbirth
Personal Information
Weight
Height
References
Languagedialect
Training
Disclaimer
Languages
Certification
Work Availability
Timeline
Patrick Austria

Patrick Austria

Binangonan

Summary

To obtain a challenging position at a reputable company where can leverage skills and knowledge to contribute effectively while continuing to grow professionally and personally.

Overview

1
1
year of professional experience
12
12
years of post-secondary education
2
2
Certificates

Work History

Advisor I, Customer Service

CONCENTRIX - Microsoft Social Media (LOB)
PHL Quezon City - Tera Tower 17th Floor
01.2024 - Current
  • Advisor n Customer Service at Concentrix, specifically for Microsoft Social Media Line of Business, responsible for providing high-quality support and resolving customer inquiries via social media platforms. Role involved addressing technical issues, managing customer concerns with professionalism, and delivering solutions that enhanced customer satisfaction.maintained strong understanding of Microsoft products and services to ensure accurate and efficient service.

Advisor I, Technical Support

CONCENTRIX - Microsoft Abuse (LOB)
PHL Mandaluyong City - Megamall
08.2023 - 01.2024
  • Specialize in addressing and resolving technical issues related to abuse and security concerns. Responsibilities include investigating reports of misuse, providing expert assistance to affected users, and implementing solutions to mitigate security risks. Ensuring safe and secure environment for Microsoft users by delivering prompt and effective support.

Education

Elementary School -

Binangonan Central School, 4 J.P. Rizal Ave, Batingan, Binangonan, 1940 Rizal
01.2006 - 01.2012

High School Diploma -

Mahabang Parang National High School, Pacis Street San Juan Heights Subd, Binangonan, 19
01.2012 - 01.2016

Senior High School - Information And Communications Technology

Trent Information First Technical Career Institute, H42R+R3F, RLC Building, Manila East Road, San Juan
01.2016 - 01.2018

Skills

Typing Speed and Accuracy

Applicantname

Patrick Clark C. Austria

Placeofbirth

Binangonan Rizal

Personal Information

  • Age: 22
  • Citizenship: Filipino
  • Date of Birth: 01/07/01
  • Gender: Male
  • Marital Status: Single
  • Religion: Roman Catholic

Weight

55

Height

5'7

References

Jocel M. Labangco, Operation Manager

Languagedialect

Tagalog/ English

Training

  • NC II - Computer Systems Servicing
  • NC III - Visual Graphic Design, 07/01/19
  • Excel Fundamentals and Beyond on 05/15/2024 as taught by The Table Of Bosses, Isabelle Arrieta Support, Isabelle Arrieta on Udemy.
  • Talent Avenue PH, Sec. Isidro S. Lapena, 07/03/23, 07/10/23
  • Essential Photoshop Course for Beginner to Advanced on 07/18/2024 as taught by Stephen Koel Soren on Udemy.

Disclaimer

I hereby that the above information is true and correct to the best of knowledge and belief.

Languages

English
Intermediate (B1)
Tagalog
Upper intermediate (B2)

Certification

Beginner's Gateway: Excel Fundamentals and Beyond on 05/15/2024 as taught by The Table Of Bosses, Isabelle Arrieta Support, Isabelle Arrieta on Udemy.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Advisor I, Customer Service - CONCENTRIX - Microsoft Social Media (LOB)
01.2024 - Current
Advisor I, Technical Support - CONCENTRIX - Microsoft Abuse (LOB)
08.2023 - 01.2024
Trent Information First Technical Career Institute - Senior High School, Information And Communications Technology
01.2016 - 01.2018
Mahabang Parang National High School - High School Diploma,
01.2012 - 01.2016
Binangonan Central School - Elementary School,
01.2006 - 01.2012

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