Patricia Czarina Legson

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
• Directed phone inquiries, answered customer questions, and scheduled appointments.

• Offering expert product knowledge to guests on menu and drink items.

• Delivered food and drinks to tables in line with restaurant standards, acting as point of contact for customer queries, feedback, and concerns.

• Performed additional tasks to keep the dining room running smoothly.

• Maintained excellent customer satisfaction by providing attentive, friendly, and polite service.

• Disinfected bathrooms, eliminating mold and soap scum from shower stalls and bathtubs.

• Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.

• Stocked toilet tissue, paper towels, and other bathroom supplies.

• Cleaned rooms to the satisfaction of clients and management.