Ma Patricia Sales
Operations Manager
Quezon City, Metro Manila,00
Summary
Detail-oriented and analytical small business owner with strong communication, management and organizational skills
who is driven with passion to learn. Creative and philosophical writer who is keen to details, proficient in researching and editing, collaborative, and works with minimal input to produce engaging and insightful work.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Operations Manager
Atasha's Pastry Station
11.2017 - Current
- Developed strong relationships with vendors and suppliers, resulting in better pricing and improved service quality
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands
- Collaborated with kitchen professionals, i.e. chefs, nutritionist-dietitian, to gain added knowledge on the current trends on healthy lifestyle to expand the reach of products and services
Independent Kitchen Consultant
Lunti Bed And Breakfast
07.2022 - 05.2023
- Created and designed a menu adaptable to local resources and regional taste that can cater to the needs of the target market
- Streamlined kitchen operation for more efficient kitchen flow and production
- Educated clients on current kitchen trends, enabling them to make informed decisions about their remodeling projects
- Conducted hands-on training for owners and kitchen staff on basic kitchen operations, including meal planning, purchasing, inventory, costing, proper food handling and storage, as well as current trends on hospitality management
- Conducted in-home consultations to assess clients' needs, preferences, and budget constraints for optimal results.
Part-Time Merchandise Associate
Infinito Patterns
02.2012 - Current
- Participated in weekly meetings discussing merchandising strategies for a systematic selling and distribution
- Assisted with shipment processing and stocking new items promptly
- Managed inventory levels effectively, ensuring optimal product availability for customer satisfaction
- Handled high-volume times effectively by multitasking various responsibilities such as restocking shelves, assisting customers, and operating cash registers simultaneously
- Provided quality customer service, both in online and offline inquiries
English as a Second Language Tutor
World English Language School
02.2005 - 02.2006
- Adapted teaching style according to each student's learning preferences, ensuring optimal comprehension of material presented
- Enhanced student engagement by incorporating interactive activities for easier grasp of the lesson
- Collaborated with fellow tutors to share best practices and improve overall teaching strategies within the team
- Administratively made reports of each student's progress
Education
J.D. - Law
Far Eastern University
Manila, Metro Manila, Philippines 04.2001 -
Bachelor of Arts - Philosophy
University of The Philippines
Quezon City, Metro Manila, Philippines 04.2001 -
High School Diploma -
St. Paul University
Quezon City, Metro Manila, Philippines 04.2001 -
Skills
Process Improvement
undefinedhttps://sites.google.com/view/sofiaspencils/home
Sketches of thoughts that are put to life in words. Some articles are from academic writings with proper referencing. Some are essays submitted as requirements for course-completion. Most are random thoughts based on personal experiences that touched my life significantly.
Certification
Social Entrepreneurship
Timeline
Social Entrepreneurship
05-2023
Independent Kitchen Consultant
Lunti Bed And Breakfast
07.2022 - 05.2023
Operations Manager
Atasha's Pastry Station
11.2017 - Current
Part-Time Merchandise Associate
Infinito Patterns
02.2012 - Current
Creative Writing
08-2010
Professional Bread Making
04-2010
English as a Second Language Tutor
World English Language School
02.2005 - 02.2006
J.D. - Law
Far Eastern University
04.2001 -
Bachelor of Arts - Philosophy
University of The Philippines
04.2001 -
High School Diploma -
St. Paul University
04.2001 -
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