Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Noralyn Patriana

Cebu City, Province Of Cebu

Summary

Proficient in aspects of accounting, including accounts payable and receivable, budget administration and payroll. Well-qualified financial systems offering demonstrated skill and success in managing internal accounting processes.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Concentrix
04.2019 - Current
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.

Restaurant Cashier

Jollibee
01.2017 - 07.2018

Education

Bachelor of Science - Education

University of Visayas
Cebu City, Province Of Cebu, Philippines
04-2023

No Degree - Information And Computer Systems

University of Visayas
Cebu City, Province Of Cebu, Philippines
03-2021

Skills

  • Bookkeeping
  • Accounting and bookkeeping
  • Quickbooks
  • Customer service
  • Data entry
  • Technical troubleshooting
  • Remote support

Timeline

Assistant Manager

Concentrix
04.2019 - Current

Restaurant Cashier

Jollibee
01.2017 - 07.2018

Bachelor of Science - Education

University of Visayas

No Degree - Information And Computer Systems

University of Visayas

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Noralyn Patriana