PAOLO R. RONA
Barista
Quezon City
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
Certifications
8
8
years of professional experience
Work History
COFFEE MASTER & BARISTA TRAINER
STARBUCKS
05.2023 - Current
- Trained new baristas on beverage preparation and customer service standards.
- Mentored staff in espresso techniques and drink customization for superior customer satisfaction.
- Assisted in maintaining quality control through regular taste testing and equipment checks.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
- Controlled line and crowd with quick, efficient service.
FRONT OF THE HOUSE ASSISTANT
MAX'S RESTAURANTS
12.2018 - 03.2020
- Coordinated daily operations to ensure smooth restaurant service and optimal guest experiences.
- Assisted in training new staff members on operational procedures and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Oversaw cleanliness and organization of dining areas, enhancing overall ambiance for patrons.
Education
Bachelor of Science - Hotel & Restaurant Management
STI COLLEGE
Quezon City, Metro Manila, Philippines01-2018
Skills
Barista mentoring
Staff coaching
Coffee expertise
Hospitality service expertise
Shift scheduling
Cash handling
POS systems
Payment processing
Inventory control
Quality control
Conflict resolution
Performance feedback
Certification
2024 - 2025
Timeline
COFFEE MASTER & BARISTA TRAINER
STARBUCKS
05.2023 - Current
FRONT OF THE HOUSE ASSISTANT
MAX'S RESTAURANTS
12.2018 - 03.2020
Bachelor of Science - Hotel & Restaurant Management
STI COLLEGE