Paolo Dela Cuesta
Talent Acquisition Leader
Summary
Accomplished and results-oriented Recruitment & Talent Acquisition leader with over 20 years of experience in full-cycle recruitment, process transformation, and team leadership across diverse industries. Proven ability to develop and implement strategic sourcing strategies, build high-performing recruitment teams, and drive successful recruitment ramp-up initiatives. Passionate about creating positive candidate experiences and building strong relationships with stakeholders.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Talent Acquisition Manager
Nimbyx Philippines
11.2023 - Current
- Leading and driving for all Recruitment Operations for Philippines, Canada and Korea
- End-to-End Recruitment for Tech, FInance and Vancouver and Canada roles.
- Worked closely with Hiring Managers to calibrate and strategize on their requirements.
- Created and maintained a hiring budget forecasting file for tracking with Finance and Executive team.
- Responsible for Recruitment Transformation: implementation, documentation and roll-out of recruitment processes, including Recruitment Scorecard and Cultural Interview Guide.
Recruitment Manager
Staff Domain
04.2023 - 09.2023
- Leading and driving for all Recruitment Operations for Philippines and South Africa
- Responsible for Recruitment Transformation: design, implementation, documentation and roll-out of recruitment processes, including Recruitment KPI's and Commissions, Candidate Staffing Process Model, Team Restructuring and Process Review, and Job-Fit Testing
- Responsible for leading Recruitment Calibration calls with clients and securing a Job Description Sign off.
Senior Manager
PSG Global Solutions
09.2019 - 03.2023
- Leading the Internal Recruitment teams efforts and successfully growing the company from 1800 FTE to over 3800 FTE in over 2 years.
- Responsible for Recruitment Transformation: design, implementation, documentation and roll-out of recruitment processes, including Automation for ATS, Automated Dialer, Language Testing, and Job Fit Testing
- Responsible for calibration with Hiring Managers to identify their profile needs and upskilling recruiters
- Grew the team from 10 members to 33 members
- Led the companies recruiting efforts during the pandemic
- Transitioned the team from an onsite setup to fully work from home setup.
Executive Recruiter
Security Bank Corporation
08.2018 - 08.2019
- End-to-end recruitment and sourcing for all roles AVP and above across the country
- Partnering and engaging with hiring managers to align and support current requirements as well as keep a view on potential future requirements.
- Managed all recruiting vendors
- Personally responsible for onboarding of all company officers.
Recruitment Lead
Telstra
01.2014 - 08.2018
- Design a Telstra competency-based recruitment process, tools and approach
- Oversaw hiring of 4000+ consultants from partner satellite sites into Telstra Super Sites
- Create and managing a project plan for implementation across three partners and multiple locations
- Accountable for recruitment ramp delivery across all three partner sites
- Responsible for daily and weekly tracking of ramp progress
- Designing a Recruitment scorecard and tracking progress and POC for Telstra Project and Operations teams
- Design an internal recruitment and sourcing plan to support ramps for both Manila and Cebu Sites
- Responsible for Stakeholder management
- Responsible for evaluating performance and process of Cebu recruitment team
- Responsible for designing and implementing a recruitment process to improve efficiency
- Responsible for designing an onboarding process
- Accountable for on-time delivery of Telstra Captive ramps
- Management and oversight over RPO team
- Setting targets and managing daily, weekly and monthly performance of the RPO team
- Responsible for planning and executing recruitment activities
- Responsible for Bi-Monthly reporting on recruitment progress
- Tasked with end-to-end sourcing and recruitment for Malaysia, Japan and local sites.
Recruitment Manager
Arvato Digital Services
04.2013 - 12.2013
- Responsible for delivery of ramps for the Eastwood Site and the Launch of the Clark Site.
- Responsible for reviewing, design and implementation of all Recruitment process and tools
- Responsible for the selection, onboarding and training of all Recruitment staff
- Manages department finances
- Responsible for delivery of ramps for both Eastwood and Clark site
- Responsible for planning and executing Recruitment activities
- Responsible for researching and designing compensation structure
- Works closely with Service Readiness team
- Responsible for design and implementation of both tactical and strategic sourcing initiatives
- Manages end-to-end recruitment for support and managerial positions.
Human Resources Manager
CSS Corp
03.2010 - 03.2013
- Provides leadership to the Human Resources Team
- Responsible for reviewing, design and implementation of all HR Process and tools
- Represents the Human Resources Team as part of the Central Leadership Team
- Manages department finances
- Works closely with Service Readiness team
- Coordinates with Recruitment Shareholders
- Responsible for design and implementation of both tactical and strategic sourcing initiatives
- Day to day tracking of recruitment progress
- Manages the Talent Acquisition team
- Represents recruitment in Client interactions
- Manages end-to-end recruitment for support and managerial positions
- Manages Employee Engagement
- Responsible for the design of the Employee Onboarding and Offboarding processes
- Responsible for designing and reviewing employee compensation slabs and benefits
- Manages Labor Relations
- Manages Labor Cases
- Reviews the Payroll Process.
Sr. Executive for Recruitment and Sourcing
Infosys BPO
02.2009 - 03.2010
- Recruitment
Sourcing Officer
Convergys
01.2007 - 01.2009
Recruitment Officer
eTelecare Global Solutions
08.2003 - 11.2006
Customer Service Representative
Ambergris Solutions
05.2003 - 07.2003
Education
Bachelor of Science - Psychology
University of Sto. Tomas
04.2001 - 05.2003
High School -
La Salle Greenhills
03.1999
Skills
Recruitment: Strategic Sourcing, End-to-End Recruitment, Recruitment Process Transformation and Optimization, Talent Pool Management, Interviewing & Selection, Recruitment Scorecard Design & Analysis
undefinedReferences
Available upon request
Timeline
Talent Acquisition Manager
Nimbyx Philippines
11.2023 - Current
Recruitment Manager
Staff Domain
04.2023 - 09.2023
Senior Manager
PSG Global Solutions
09.2019 - 03.2023
Executive Recruiter
Security Bank Corporation
08.2018 - 08.2019
Recruitment Lead
Telstra
01.2014 - 08.2018
Recruitment Manager
Arvato Digital Services
04.2013 - 12.2013
Human Resources Manager
CSS Corp
03.2010 - 03.2013
Sr. Executive for Recruitment and Sourcing
Infosys BPO
02.2009 - 03.2010
Sourcing Officer
Convergys
01.2007 - 01.2009
Recruitment Officer
eTelecare Global Solutions
08.2003 - 11.2006
Customer Service Representative
Ambergris Solutions
05.2003 - 07.2003
Bachelor of Science - Psychology
University of Sto. Tomas
04.2001 - 05.2003
High School -
La Salle Greenhills
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