PAOLA ISABELLE SEPINA
Borongan, Eastern Samar,EAS
Summary
Accomplished Freight Forwarding Manager with a proven track record at MMP Freight Cargo Transport Corp., adept in problem-solving and customer service. Demonstrates exceptional teamwork, attention to detail, and computer skills. Known for enhancing operational efficiency and customer satisfaction with a commitment to excellence and a positive attitude.
Overview
8
8
years of professional experience
Work History
Freight Forwarding Manager
MMP Freight Cargo Transport Corp.
01.2021 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Freight Forwarding Manager
Lefreight Cargo Transport Corp.
09.2018 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Customer Service Representative
Lefreight Cargo Transport Corp.
11.2016 - 09.2018
- Responded to customer requests for products, services, and company information.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor of Science - Elementary Education
Eastern Samar State University
Borongan, Eastern Samar, Philippines04-2015
High School Diploma -
Eastern Samar National Comprehensive High School
Borongan, Eastern Samar, Philippines04-2011
Elementary School Diploma -
Eugenio S. Daza Pilot Elementary School
Borongan, Eastern Samar, Philippines03-2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Computer skills
- Active listening
- Problem resolution
- Time management
Timeline
Freight Forwarding Manager
MMP Freight Cargo Transport Corp.
01.2021 - 10.2024
Freight Forwarding Manager
Lefreight Cargo Transport Corp.
09.2018 - 07.2020
Customer Service Representative
Lefreight Cargo Transport Corp.
11.2016 - 09.2018
Bachelor of Science - Elementary Education
Eastern Samar State University
High School Diploma -
Eastern Samar National Comprehensive High School
Elementary School Diploma -
Eugenio S. Daza Pilot Elementary School
Similar Profiles
Dora WarrenDora Warren
Route Driver at Harbor Freight Transport CorpRoute Driver at Harbor Freight Transport Corp
David GomezDavid Gomez
Cook/Driver at MMP CorpCook/Driver at MMP Corp
Greymi HernandezGreymi Hernandez
Administrative Assistant at E & G Cargo Freight Solutions LLCAdministrative Assistant at E & G Cargo Freight Solutions LLC