Paola Martinez
Alvarado
Summary
Resourceful and meticulous recruiter with several years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
18
18
years of professional experience
Work History
Recruiter
2020 Companies
Southlake
09.2022 - Current
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Contacted job applicants to inform of application status.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Collaborated with team members to refine recruitment strategies and processes.
- Assisted in onboarding new hires, ensuring a smooth transition into the company.
- Engaged with candidates via phone and email to maintain communication throughout recruitment process.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Managed candidate activity within Applicant Tracking System (ATS).
Team Leader- Volunteer
Tree of Life Church
Fort Worth
04.2018 - Current
- Mentored new volunteer on church mission and implemented training on safety procedures to ensure kids safety.
- Created and implemented monthly schedule for volunteers.
- Communicated with volunteers weekly to maintain a connected and unified team.
- Facilitated communication between church leadership and team members.
- Promoted a positive team environment through encouragement and support.
Waitress
Joe T. Garcia’s Mexican Restaurant
Fort Worth
07.2013 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Cleared table and bussed dishes to allow for quick setups.
- Trained new employees on restaurant procedures and plating techniques.
- Documented food orders and ran items to guest tables in dining room.
- Provided excellent customer service to enhance dining experiences.
- Assisted in training new waitstaff on restaurant procedures.
- Handled customer inquiries and resolved any issues promptly.
- Assisted other wait staff members in times of heavy customer traffic.
Office Clerk
Birdville Independent School District
Haltom City
08.2010 - 06.2013
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Supported office clerical functions using word processing and other software, email and office machines.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Cultivated relationships with parents and staff members using interpersonal communication skills.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Collections Representative
Sam’s Furniture
Haltom City
08.2008 - 08.2012
- Advised debtors on payment options and set up payment plans.
- Reasoned with customers and attempted to negotiate full balance payments.
- Handled contracts and payments on accounts.
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Education
Bachelor of Arts -
Tarrant County Community College
Fort Worth, TX07-2015
Some College (No Degree) - Spanish Language And Literature
The University of Texas At Arlington
Arlington, TXSkills
- Fluent in conversational and written Spanish and English
- Trusted by supervisors
- Time Management
- Customer Service
- Problem Solving
- Courteous with Strong Service Mindset
Timeline
Recruiter
2020 Companies
09.2022 - Current
Team Leader- Volunteer
Tree of Life Church
04.2018 - Current
Waitress
Joe T. Garcia’s Mexican Restaurant
07.2013 - Current
Office Clerk
Birdville Independent School District
08.2010 - 06.2013
Collections Representative
Sam’s Furniture
08.2008 - 08.2012
Bachelor of Arts -
Tarrant County Community College
Some College (No Degree) - Spanish Language And Literature
The University of Texas At Arlington