Pamalla Tatiana San Jose
Operations / Sales / Events / Customer Service
Paranaque City,NCR
Summary
Dedicated and enthusiastic individual with strong problem-solving abilities, willingness to learn, and excellent communication skills. Positioned to make valuable contributions to team success and drive positive outcomes. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position and help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Operations Manager
CJAP Cafeteria
06.2024 - 02.2025
- Managed daily operations, ensuring efficiency in food preparation and service.
- 10-hour graveyard duty.
- Supervised inventory, restocking supplies, and maintaining quality standards.
- Handled customer service, resolved complaints, and ensured customer satisfaction
- Managed financial transactions, including tallying sales, and cash handling.
- Self-employed
Account Executive Intern
Villa Ardin Events Place
02.2024 - 06.2024
- Conducted venue oculars to showcase the venue and understand the client's needs.
- Negotiated pricing, terms, and contracts with clients.
- Supervised event setup and execution to ensure a smooth operation.
- 8-hour onsite work.
- Bridal fair and grand food-tasting events for weekends.
Executive Property Specialist
Robinson's Land Corporation
04.2023 - 07.2023
- Supported the sales team by managing inquiries, arranging property viewings, and guiding clients through the purchasing process.
- Built and maintained strong relationships with clients and my team.
- Offered guidance on financing options, legal requirements, and property investment opportunities.
- Managed 12-hour Manning and Open House events.
International Property Specialist
Ayala Land International Sales Inc.
12.2022 - 04.2023
- Assisted potential clients by providing property recommendations, conducting site visits, and explaining investment opportunities, ensuring informed decision-making.
- Assisted clients in selecting properties that meet their investment, residential, or business needs.
- Conducted market research and property comparisons to provide clients with insights on investment opportunities and real estate trends.
Sales & Reservations Intern
Cocotel Hotels and Resorts
09.2022 - 11.2022
- Handled guest reservations and inquiries via email and online platforms.
- Assisted in managing client accounts and promoting hotel packages.
- Ensured accurate booking records, and updated the reservation system.
Education
Bachelor of Science - Tourism Management
Taguig City University
Taguig 04.2001 -
Skills
Operational efficiency management
Effective problem resolution
Customer engagement
Skilled in Microsoft Office suite
Collaborative team management
Customer experience enhancement
Organizational proficiency
Real estate transactions
Proficient in managing multiple tasks
Quick learner
Clear communication in presentations
Creativity and innovation
Timeline
Operations Manager
CJAP Cafeteria
06.2024 - 02.2025
Account Executive Intern
Villa Ardin Events Place
02.2024 - 06.2024
Executive Property Specialist
Robinson's Land Corporation
04.2023 - 07.2023
International Property Specialist
Ayala Land International Sales Inc.
12.2022 - 04.2023
Sales & Reservations Intern
Cocotel Hotels and Resorts
09.2022 - 11.2022
Bachelor of Science - Tourism Management
Taguig City University
04.2001 -