OMAR SAQUIN
Davao City
Summary
Results-oriented Village Manager with a demonstrated proficiency in team development and operational oversight. Successfully meets service objectives by promoting collaboration and effectively managing client relationships. Strengthens safety standards and compliance through comprehensive training initiatives and adept problem-solving strategies.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Village Manager
Bloomfields Davao Homeowners Association Inc.
Davao City
11.2023 - Current
- Monitored cash flow for the Association to ensure financial stability.
- Ensured compliance with rules and regulations while improving security measures for community safety.
- Engaged with homeowners and renters to identify needs, delivering tailored service and support.
- Managed complaints with calm, clear communication and problem-solving.
- Resolved clients' queries and problems using effective communication and providing step-by-step solutions.
- Trained and mentored employees to maximise team performance.
- Achieved service time and quality targets.
- Collaborated with team members to achieve targeted results, enhancing overall team effectiveness.
- Maintained a clean and safe workspace to minimise the risk of accidents.
Operation officer
MINSAS Security Agency
Davao City
12.2019 - 11.2023
- Used outstanding planning, organisation and problem-solving skills to aid smooth day-to-day operations.
- Oversaw different departments to verify and meet target goals.
- Assessed operational staff levels, implementing changes to meet performance and budget targets.
- Analysed performance data to identify trends, informing strategic decisions and operational adjustments.
- Established rigorous quality control procedures, ensuring guard excellence and compliance with industry standards.
- Led quality assurance efforts, achieving a significant reduction in customer complaints and returns.
- Supervised guards across multiple clients, delivering constructive feedback and actionable recommendations for performance improvement.
- Maintained all establishments and property entrusted by clients, ensuring optimal condition for safekeeping.
- Communicated with clients to provide tailored support and facilitate access to security and safety solutions.
- Adhered to data protection laws and other legal regulations.
- Completed paperwork to required standards and independently corrected errors.
- Conducted thorough investigations and surveillance to gather evidence and monitor activities.
Education
Bachelor of Science - agriculture
South upi college
Maguindanao01-2015
Skills
- Operational oversight
- Financial oversight
- Regulatory compliance
- Quality assurance
- Performance analysis
- Client relationship management
- Complaint resolution
- Problem resolution
- Safety management
- Team building
- Employee training
- Project coordination
- Strategic planning
- Communication
- Leadership
- Team leadership
- Problem-solving
- Analytical and critical thinking
- Conflict resolution
- Customer focused
- Active listening
- Task collaboration
- Project coordination
Certification
- Certified Security Professional
- Certified Pollution Control Officer.
- Construction Occupational Safety and Health training course certified (SO2).
Timeline
Village Manager
Bloomfields Davao Homeowners Association Inc.
11.2023 - Current
Operation officer
MINSAS Security Agency
12.2019 - 11.2023
Bachelor of Science - agriculture
South upi college