Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With a sense of accuracy and timeliness of a given task and passionate in handling customers.
1. Preparation of assigned internal (including SL of sensitive accounts) and external (regulatory) reports
· Process internal and external reports according to regulatory requirements and specified guidelines
2. Checking of assigned internal and external (regulatory) reports
· Ensure that final reports are timely submitted and are accurate/ adhere to prescribed banking and/or regulatory guidelines
· Ensure necessary approvals were obtained from signatories
· Ensure that process guidelines and quality records are on file and updated
3. Coordinate with other bank units to ensure the availability and accuracy of source reports.
· Coordinate with other bank units to ensure availability, completeness and accuracy of sources
· Ensure that pertinent data required to run the external reports program if any are available at the designated time
· Coordinate with HO units and/or branches for any lacking/erroneous data submitted to RRT
· Escalate delays in submission of data from HO units and/or branches after previous follow ups made were not acted on by the erring unit/branch
· Monitor compliance submission and causes of delays on receipt of source reports from source units.
· Communicate reporting and data requirements to HO units and/or branches for new regulatory reports
4. Coordinate with the BSP and PDIC on regulatory matters
· Attend to complaints and/or discrepancies raised by the BSP and/or PDIC are acted upon in a timely manner
· Escalate to team leader any major discrepancies or regulatory issues raised by the BSP, PDIC and other bank units
· Assist team leader in the study and interpretation of new or revised BSP and/or PDIC Circulars and Issuances
· Ensure accurate implementation of BSP and PDIC regulations
5. Recommend and ensure correct implementation of process improvements and /or automation/reports process migration/new regulatory reports
· Review processes and initiate/ recommend process improvements or automation to improve accuracy and /or efficiency
· Ensure that process improvements or automation adopted by the Team are properly implemented
· Ensure that new regulatory reports or newly migrated reports have approved process guidelines, Service Level Agreements (SLAs) prior to live production
5. Others Functions
1. Preparation of assigned internal and external (regulatory) reports
· Coordinate with other bank units to ensure availability, completeness and accuracy of sources
· Process internal and external reports according to specified guidelines
2. Complaints, Inquiries, Requests Handling
· Attend to complaints and/or discrepancies raised by other bank units, BSP, PDIC are acted upon in a timely manner
· Ensure follow through and closure of complaints, inquiries or requests
· Coordinate with other bank units if necessary to close any complaints, inquiries, requests
3. Process Improvements and migration
· Review processes and initiate/recommend process improvements to increase accuracy and /or efficiency of team processes
· Assist in the formulation of process improvements and/or procedures for new/existing regulatory report
· Implement properly new processes or improvements adopted by the team
5. Others Functions
· Report any system error detected in the course of the function until resolution (including preparation of technical problem reports).
· Participate in cross training, line balancing and/or special projects/tasks as assigned from time to time by the FS RRT Team Leader, Officer, FS Director and the Bank.
· Ensure records/documents from reconciliation/regulatory reports are complete, organized and properly kept for audit trail.
Perform end of day call back and validation via HFTI
Toastmasters International