Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Oliver Musca Jr.

Sampaloc, Quezon,00

Summary

Aspiring Junior Software Developer with a strong foundation in web development, including HTML, CSS, and JavaScript, honed during my tenure at the IT Department. Proven ability to troubleshoot complex issues and enhance user experience, while collaborating effectively with cross-functional teams. Skilled in React and SQL, combining technical expertise with excellent communication.

Overview

1
1
Certification

Work History

Technical Support Representative

IT Department
02.2025 - 05.2025
  • Resolved technical issues through effective troubleshooting and customer interaction.
  • Provided timely support via email, and chat channels to enhance user experience.
  • Documented and tracked customer inquiries using ticketing systems for accurate follow-up.
  • Collaborated with cross-functional teams to escalate complex problems for swift resolution.

Education

Bachelor of Science - Information Technology

Romblon State University - Main Campus
Liwanag, Odiongan, Romblon
07-2025

Skills

  • Experienced in web development using HTML, CSS, and JavaScript
  • Experienced with React framework
  • Troubleshooting and technical guidance
  • Database integration using SQL
  • Mobile and web application development
  • Experienced in code repository maintenance
  • Analytical modeling in Python
  • Experienced in object-oriented programming with Java

Certification

  • JavaScript Essentials 1, CISCO NetAcad - August2025
  • Basics of Python
  • Responsive Web Design, FreeCodeCamp - 2022
  • Introduction to Machine Learning, 2024

Timeline

Technical Support Representative

IT Department
02.2025 - 05.2025

Bachelor of Science - Information Technology

Romblon State University - Main Campus

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Oliver Musca Jr.