Job Search Status
Open to workDesired start date: Immediately
Open To Work
OLIVER LIWAN
Baguio City
Work Preference
Summary
Community management professional, adept at nurturing and enhancing online and offline communities. Leveraged strategic planning and innovative approaches to drive member engagement and loyalty. Valued for collaborative work ethic and adaptability, consistently meeting organizational goals. Skilled in social media management and community event planning.
Overview
16
16
years of professional experience
Work History
Community Manager
BlockHy.pe
Remote
03.2022 - 12.2025
- Answer member queries about the project and impart knowledge regarding its practical use cases.
- Entertain, analyze and respond to project proposals such as collaborations, AMA propositions, etc. to ensure that candidate is eligible, and submissions are not redundant.
- Based on the existing work history for the Community Manager role at BlockHy.pe, here are six missing responsibilities that would enhance the resume by showcasing relevant skills and tasks:
- **Develop and maintain community engagement strategies to foster user participation and loyalty.**
- Moderate project community chat room to ensure that FUDs, spamming and possible illegal activities are not tolerated.
- Handle client requests and other admin roles such as requests for boosting announcements through various social media channels.
- Content creation for tweets and Telegram posts that aims to promote certain products, events, as well as announcements that are relevant for potential members, partners, investors.
- Support/Assists other Community managers in handling clients.
- Moderating Telegram official group during AMAs according to client instructions.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
Community Moderator
Ultron Foundation
Remote
11.2022 - 07.2023
- Facebook and Instagram Management
- Help in managing Facebook and Instagram comments and likes by removing spammers and scammers on the comment box.
- Help in managing Direct Messages and inquiries from Facebook and Instagram.
- Discord Management
- Keep Discord Channel Spam free and engage with members in a friendly and professional way.
- Assist multiple members regarding Bridging issues, Technical Issues
- Keep notes of useful suggestions in the designated channel as well as corrected misconceptions and wrong information about the project.
- Review all previous messages to ensure that chats are free of outside links and are clean of prohibited messages.
- Manage the smooth transition of shifts for the other Community Moderators.
- Assist the Admin in spreading event information and making the event relevant, give out suggestions for future events as well as engage members in a professional and fun manner to promote a relatively positive atmosphere in the server.
- Boost new dApps to hype the community for new updates and projects.
Chef/Consultant (On call)
Jack's Grandview Hotel
Baguio City
01.2013 - 01.2022
- Collaborated with kitchen staff to streamline food preparation processes, improving service delivery times.
- Coordinated special event catering services, tailoring menus to meet diverse client preferences and dietary needs.
- Collaborated with marketing team on targeted promotional campaigns highlighting unique dishes or theme nights.
Kitchen Staff
Hola Parade Bar and Grill
Clark, Pampanga
03.2021 - 09.2021
- Responsible for keeping the pizza area well stocked
- Keeps work surfaces and utensils clean
- Prepare mis en place
- Prepare and cook food according to establishment’s standards
- Checks inventory and create purchase list
- Cleans and sanitize kitchen, and dispose of rubbish
- Perform other duties instructed by the manager
- Monitor food safety practices to ensure compliance with health regulations and standards.
Cook
Rosa’s Kitchen
Baguio City
02.2018 - 03.2020
- Menu Design
- Responsible for food orders and inventory
- Determining effective ways in cost cutting according to season and current economic situation
- Prepare Mis en Place
- Prepare, cook and present food with utmost quality and timely delivery
- Ensures that excellent dishes and service is delivered to customers
- Ensures that all food items are up to standards and well presented
- Establish a clean and healthy work environment
Social Media Manager
Freelance
Remote
02.2017 - 12.2018
- Increase traffic in Social Media platforms such as Facebook, Twitter, Instagram, etc.
- Maintain clientele online presence
- Content creation
- Content writing and copywriting
- Link building
- Newsletter creation
- Answer Inquiries from possible/prospect customer/client
Japanese Text Translator
Freelance
Remote
06.2017 - 02.2018
- Translate English text to appropriate Japanese words (Kanji, Hiragana, Katakana)
- Review existing Japanese text to check/correct for grammar issues
- Translate English 'Persona' profile to Japanese text while ensuring that the content does not fall from the original context
- Create Japanese 'Persona' profiles according to client request and specifications
Keeper/Assembly Line
Tokai Techno
Aichi, Japan
10.2016 - 01.2018
- Keeper
- Transport raw materials from storage to assembly line vice-versa
- Top up specified materials for each of the assembly line
- Prepare a (parts composition) checklist before operation starts
- Review product order details to determine each material code number
- Replacement of sample materials and material code display every after completion of orders
- Report faulty products and equipment
- Labelling of completed product according to quantity, product code and destination
- Maintains cleanliness of storage area and around assembly area
- Liaise with the incoming keeper (next shift) for complete/incomplete products and orders
- Assembly Line
- Prepare assembly machines before start of shift
- Review product and material codes to match with order
- Test run assembly machine using sample before starting with production
- Report faulty material and equipment
- Do a checklist for every new product order
- Notify Site Manager for completion of product order
- Notify Keeper for change of materials
- Liaise with incoming assembly personnel for complete/incomplete order
Chat Moderator
Freelance
Remote
11.2012 - 12.2015
Chef
Sea Cliff Care Home
United Kingdom
02.2011 - 10.2012
Supervisor
The Escoffier Restaurant
United Kingdom
09.2010 - 05.2012
Commis Chef/ Porter (Industrial Work Placement)
Best Western The Connaught Hotel
UK
06.2011 - 08.2011
Front Desk Clerk/ Housekeeping
J3 Lodge
Baguio City
11.2009 - 06.2010
Education
Hospitality Supervision Level 3
Bournemouth And Poole College
UK01-2011
BTEC Extended Diploma - Hospitality Supervision
The Bournemouth and Poole College
01-2012
Food and Beverage Service NC2 - undefined
Philippine Women’s University
01-2008
Skills
- Computer Literate and has knowledge in the following Applications: Microsoft Word, Excel, PowerPoint, Hootsuite, Meta Business Suite, Mailchimp
- Fluent in English, Filipino, Japanese(Basic)
- Adept in using and navigating various social media networks (eg Facebook, YouTube, Discord, Telegram, Twitter, Instagram, etc)
- Content writing
- Copywriting
- Link building
- Community engagement
- Multitasking and organization
- Adaptability and flexibility
- Content creation
- Online moderation
- Social media engagement
- Creative and adaptable
Languages
English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Timeline
Community Moderator
Ultron Foundation
11.2022 - 07.2023
Community Manager
BlockHy.pe
03.2022 - 12.2025
Kitchen Staff
Hola Parade Bar and Grill
03.2021 - 09.2021
Cook
Rosa’s Kitchen
02.2018 - 03.2020
Japanese Text Translator
Freelance
06.2017 - 02.2018
Social Media Manager
Freelance
02.2017 - 12.2018
Keeper/Assembly Line
Tokai Techno
10.2016 - 01.2018
Chef/Consultant (On call)
Jack's Grandview Hotel
01.2013 - 01.2022
Chat Moderator
Freelance
11.2012 - 12.2015
Commis Chef/ Porter (Industrial Work Placement)
Best Western The Connaught Hotel
06.2011 - 08.2011
Chef
Sea Cliff Care Home
02.2011 - 10.2012
Supervisor
The Escoffier Restaurant
09.2010 - 05.2012
Front Desk Clerk/ Housekeeping
J3 Lodge
11.2009 - 06.2010
BTEC Extended Diploma - Hospitality Supervision
The Bournemouth and Poole College
Food and Beverage Service NC2 - undefined
Philippine Women’s University
Hospitality Supervision Level 3
Bournemouth And Poole College