Olive Grace Alvarez Elefane
Bacoor City,CAVITE
Summary
Customer-facing professional with experience in administrative support and service delivery. Strong multitasking and prioritisation skills for handling changing demands. Known for reliable support, clear communication, and consistent task completion.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Lupon Tagapamayapa
VAWC Desk officer/ BCPC of Barangay Bayanan Bacoor City
09.2024 - Current
- Managed community legal matters in Barangay Hall, ensuring fair access to legal resources and support for residents.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
HOA Officer
Greenlane Villas Subdivision- Treasurer
02.2023 - Current
- Managed funds and securities for association, ensuring accurate financial records and compliance with regulations.
- Prepared monthly financial report and expenses, overseeing billing process and collections to maintain financial stability for association.
- Managed team of junior officers, providing leadership and guidance for operational efficiency.
- Prepared detailed reports for senior management, outlining operational performance and strategic recommendations.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
Safety Officer
Airfreight 2100 Inc.
11.2021 - 04.2023
- Supported Safety Officer in executing safety audits and processes to ensure compliance and enhance workplace safety.
- Conducted thorough risk assessments to identify potential safety hazards within the workplace environment.
- Supervised the installation and maintenance of safety signage and equipment throughout the workplace.
- Inspected workplace to determine required improvements to eliminate hazards.
Security Supervisor
Expert link Security Services Inc.- Airfreight 2100, Inc.
01.2014 - 04.2023
- Supervised security guards, ensuring implementation of security procedures and enforcement of preventive measures to protect company property and assets.
- Supervised the operation of CCTV room, received incident reported by CCTV operator, ensuring all cameras were fully functioning, video footage is recorded and stored appropriately and report to Admin officer regarding the operational status of CCTV.
- Ensure all incidents are immediately solved and all operational activities are conducted effectively and efficiently.
- Train, schedule programs and motivate personnel in their daily activities.
- Created monthly schedules, managed payroll and timekeeping for security guards, and submitted reports to Security Head.
- Engaged with customers to clarify company policies and gather feedback for policy implementation.
- Ensure the authenticity of documents presented by Government Agencies.
- Assisted CCTV operator in tracking missing shipments by providing copies of footage.
Security Investigator
Expert link Security Services Inc.
01.2010 - 04.2023
- Assisted investigator during cross-examination by supplying relevant information to support potential admission of alleged suspect.
- Conducted investigation report for Metro Drug/Zuelig Pharma regarding damaged shipments, ensuring thorough documentation of findings.
- Verified adherence to delivery procedures at return address, confirming compliance with credit card delivery protocols.
Receptionist
Absolute Defense Logic
01.2007 - 01.2009
- Maintained security and telecommunication system, greeted and directed visitors to ensure a welcoming environment.
- Notified employees of visitor arrivals and recorded names in the log to streamline visitor badge issuance.
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
Field Interviewer
TNS Trends
01.2002 - 01.2005
- Conducted surveys with individuals in every barangay to gather insights for political analysis
- Conducted census surveys to assess consumer satisfaction with products and identify areas for improvement.
- Conducted interviews for consumer commercial advertisements to gather insights on audience preferences.
Education
Bachelor of Science - Criminology
University of Mindanao Cotabato College
Cotabato City01-2002
Skills
- Security management
- Safety compliance
- Incident reporting
- Incident resolution
- Security training
- Process optimisation
- Community engagement
- Teamwork
- Organisational skills
- Multitasking
- Crisis management
- Adaptability to change
- Reliability
Certification
- Safety Officer 2 certified
Timeline
Lupon Tagapamayapa
VAWC Desk officer/ BCPC of Barangay Bayanan Bacoor City
09.2024 - Current
HOA Officer
Greenlane Villas Subdivision- Treasurer
02.2023 - Current
Safety Officer
Airfreight 2100 Inc.
11.2021 - 04.2023
Security Supervisor
Expert link Security Services Inc.- Airfreight 2100, Inc.
01.2014 - 04.2023
Security Investigator
Expert link Security Services Inc.
01.2010 - 04.2023
Receptionist
Absolute Defense Logic
01.2007 - 01.2009
Field Interviewer
TNS Trends
01.2002 - 01.2005
Bachelor of Science - Criminology
University of Mindanao Cotabato College