Olga Alcos
Furniture Sales Person
#131 Prk 2 Pasong Langka Silang Cavite
Summary
Dynamic Furniture Sales Associate with a proven track record at Wenrry Woodcraft, adept at upselling and enhancing customer satisfaction. Recognized for strong communication and negotiation skills, successfully improving profit margins while fostering customer loyalty through effective follow-ups and issue resolution. Self-motivated and dependable, committed to delivering exceptional service.
Overview
1
1
Language
5
5
years of professional experience
Work History
Furniture Sales Associate
Wenrry Woodcraft
01.2021 - Current
- Maintained detailed files on past transactions and designs for budget and future reference.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Negotiated favorable terms with suppliers, improving store's profit margins on high-ticket items.
- Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
- Communicated with clients to find and design layout best suited for client needs and location.
- Conducted regular follow-ups with customers after their purchase to ensure satisfaction and address any concerns or questions, leading to increased customer loyalty.
- Resolved customer complaints with empathy and efficiency, restoring customer confidence and preserving store's reputation.
- Coordinated with delivery team to ensure prompt and accurate order fulfillment, enhancing customer satisfaction.
Gravel and Sand
KWAL
01.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Union Institute of Rosario,la Union
Rosario La UnionSkills
Store cleaning
Customer assistance
Store maintenance
Friendly and helpful
Time management
Strong communication and interpersonal skills
Honest and dependable
Multitasking
Cleaning and sanitizing
Multitasking Abilities
Excellent communication
Self motivation
Time management abilities
Timeline
Gravel and Sand
KWAL
01.2024 - 11.2025
Furniture Sales Associate
Wenrry Woodcraft
01.2021 - Current
High School Diploma -
Union Institute of Rosario,la Union