Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative
OBAMOS LEONARD MESA

OBAMOS LEONARD MESA

B28, L15 Laos Street, San Marino City, Salawag, Dasmarinas City

Summary

Passionate, goal-driven, with a positive attitude.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

TTEC
WFH
08.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered product and service questions related to their orders
  • Answered customer chats,emails telephone calls promptly to avoid on-hold wait times.

Sales Associate Specialist

Home Credit Philippines
Dasmarinas City
05.2021 - 10.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales by offering advice on purchases and promoting additional products.

ROOM ATTENDANT

Shangri-La The Fort, Manila
Taguig
06.2019 - 01.2021
  • Responded to guest requests for assistance, toiletries and personal care items.
  • Replenished guest room water glasses, toiletries and paper products.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.

Education

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

Cavite State University, Indang, Cavite
Cavite
06.2015 - 10.2019

Skills

    Sales expertise

undefined

Interests

Travelling

Social Media

Cooking

Timeline

Customer Service Representative

TTEC
08.2022 - Current

Sales Associate Specialist

Home Credit Philippines
05.2021 - 10.2021

ROOM ATTENDANT

Shangri-La The Fort, Manila
06.2019 - 01.2021

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

Cavite State University, Indang, Cavite
06.2015 - 10.2019

Similar Profiles

CREATE PROFILE
OBAMOS LEONARD MESA