Travelling
OBAMOS LEONARD MESA
B28, L15 Laos Street, San Marino City, Salawag, Dasmarinas City
Summary
Passionate, goal-driven, with a positive attitude.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
TTEC
WFH
08.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered product and service questions related to their orders
- Answered customer chats,emails telephone calls promptly to avoid on-hold wait times.
Sales Associate Specialist
Home Credit Philippines
Dasmarinas City
05.2021 - 10.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
ROOM ATTENDANT
Shangri-La The Fort, Manila
Taguig
06.2019 - 01.2021
- Responded to guest requests for assistance, toiletries and personal care items.
- Replenished guest room water glasses, toiletries and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
Education
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT
Cavite State University, Indang, Cavite
Cavite 06.2015 - 10.2019
Skills
Sales expertise
Interests
Social Media
Cooking
Timeline
Customer Service Representative
TTEC
08.2022 - Current
Sales Associate Specialist
Home Credit Philippines
05.2021 - 10.2021
ROOM ATTENDANT
Shangri-La The Fort, Manila
06.2019 - 01.2021
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT
Cavite State University, Indang, Cavite
06.2015 - 10.2019
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