Nove Mae Bernales

With a diverse background in process execution, technical support, customer service, and front-desk operations, I bring a strong combination of analytical ability, communication, and technical proficiency. My experience as a Process Executive honed skills in documentation, accuracy, and problem-solving while ensuring compliance and efficiency. In Technical Support and Customer Service, I developed expertise in troubleshooting, conflict resolution, and the use of customer support tools, consistently maintaining professionalism and client satisfaction. As a Front Desk Receptionist, I strengthened interpersonal and organizational abilities, managing multiple tasks effectively while maintaining confidentiality and providing a welcoming first point of contact.

Ralph Christopher Lado, Team Leader (Sykes Asia), Phone: 09454107033

• Badian Cebu (2016)
• L'Fisher Hotel Bacolod (2018)
• On The Job Training (2GO Travel) (2017)
• On The Job Training (Dakak Park & Beach Resort) (2017)
• On The Job Training (La Carmela De Boracay Resort & Spa) (2019)
• Cookery NCII
• F & B NCII
• Event Management NCII