Norvin Delos Santos
Senior Quality Assurance Specialist
Naga
Summary
Expert Quality assurance for more than 7 years now. Handled more than 80 projects on different aspect in digital business such as SAAS, BAAS, B2B, B2C,C2C and other platforms. Created different QA process, documentations, and implementation for making sure that the testing will be accurate and effective as a QA team leader.
Overview
6
6
years of professional experience
Work History
Senior Quality Assurance Lead
Geniusgiant Digital Services
05.2018 - Current
- Spearheaded efforts to implement a robust quality management system that streamlined workflows across various departments.
- Championed the adoption of agile methodologies within the QA team, resulting in improved collaboration with development counterparts.
- Reduced product defects by conducting thorough root cause analysis and implementing corrective actions.
- Delivered reliable software products on time while adhering to stringent deadlines and quality standards.
- Led a team of QA analysts, ensuring consistency in test execution and timely delivery of results.
- Optimized testing processes by identifying bottlenecks and proposing innovative solutions for increased productivity.
- Implemented automation techniques where appropriate, streamlining testing efforts and increasing efficiency.
- Managed the defect tracking process, prioritizing issues based on severity and business impact.
- Established and updated QA processes and metrics in line with industry best practices and project goals.
Project with GeniusGiant I worked on:
June 2018 - October 2018 Blitz Gaming Platform - Quality Assurance
● Manual Testing Web Application
● Gaming Testing
October 2018 - December 2018 Dog Food Calculator - Quality Assurance
● Manual Testing Web Application
● Test Case Creation
December 2018 - March 2019 PlusCBD - Quality Assurance
● Manual Testing Web Application
● Test Case Creation
March 2019 - September 2019 Everleagues - Quality Assurance
● Manual Testing Web Application
● Test Case Creation
● Cross-browser Testing
● Mobile Testing
● Web Automation
● Penetration Testing
● API Testing
● A/B Testing
● Conversion Testing
● UAT/ Usability testing
● Boundary testing
● Versioning testing
● Cross browser and devices testing.
● Reliability testing
September 2019 - January 2020 ACES for Hire - QA Engineer
● Manual Testing Web Application
● Test Case Creation
● Web Automation
January 2020 - June 2020 ASCRIPTICA - QA Engineer
● Manual Testing Web Application
● Test Case Creation
● Web Automation
June 2020 - September 2020 Soldlyve - Quality Assurance
● Manual Testing Web Application
● Mobile Testing
● Test Case Creation
September 2020 - April 2021 Social27 - Quality Assurance
● Events Testing
● Admin Testing
● Manual Testing
April 2021 - July 2021 Total Keto Diet Mobile Application - Quality Assurance
● Mobile Application Testing
● Test Case Creation
July 2021 - August 2021 HDRinstant Desktop Application - Quality Assurance
● Desktop Application Manual Testing
● Test Case Creation
August 2021 - October 2021 Human Pixel (PMCP) - Quality Assurance
● Desktop Application Manual Testing
October 2021 - November 2021 FreeStand - Quality Assurance
● Desktop Application Manual Testing
November 2021 - 2024(Present Breeze) - Quality Assurance
● Mobile App Manual Testing
● Web App Manual Testing
Education
Bachelor of Science - Psychology
Ateneo De Naga College
Naga, Province Of Camarines Sur, Philippines 04.2001 -
Skills
Requirements Analysis
Training and mentoring
Performance Testing
Usability Testing
Test Plan Development
Regression Testing
Security Testing
Cross-browser testing
Test automation expertise
Quality Metrics Analysis
Software development life cycle
Mobile Application Testing
Test case design
Quality Control Testing
Load and stress testing
Strategic Decision-Making
Timeline
Senior Quality Assurance Lead
Geniusgiant Digital Services
05.2018 - Current
Bachelor of Science - Psychology
Ateneo De Naga College
04.2001 -