NORSHAIMA SINGKANG ESMAIL
STORE MANAGER/SUPERVISOR
SULTAN KUDARAT MAGUINDANAO
Summary
Dynamic Store Manager with a proven track record at BLACKSCOOP CAFE, excelling in customer service management and employee training. Adept at fostering team development and enhancing store merchandising, I leverage strong communication skills to drive operational success and create a positive environment, ensuring exceptional service and satisfaction.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Store Manager/Supervisor
BLACKSCOOP CAFE
12.2024 - 08.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
GAD FOCAL
GAD FOCAL LGU-SULTAN KUDARAT
07.2017 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Field Enumerator
PHILIPPINE STATISTICS AUTHORITY
08.2015 - 12.2015
- Demonstrated strong interpersonal skills, effectively engaging with respondents from diverse backgrounds to gather accurate and complete information.
- Collaborated effectively with other team members, fostering a positive work environment that supported successful survey administration.
- Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers.
- Adapted quickly to changing project requirements, demonstrating flexibility and problem-solving skills in the field.
Education
Bachelor of Science - EDUCATION
SANDIGAN COLLEGE
DATU PIANG, MAGUINDANAO 04.2001 -
Skills
Customer service management
Timeline
Store Manager/Supervisor
BLACKSCOOP CAFE
12.2024 - 08.2025
GAD FOCAL
GAD FOCAL LGU-SULTAN KUDARAT
07.2017 - 03.2024
Field Enumerator
PHILIPPINE STATISTICS AUTHORITY
08.2015 - 12.2015
Bachelor of Science - EDUCATION
SANDIGAN COLLEGE
04.2001 -
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