Norman Clent Garcia
Medical Sales Representative
Trece Martires City, Province Of Cavite,CAV
Summary
A proactive professional with a unique blend of experience in medical sales, technical operations, and real estate. Throughout my career—whether I was presenting clinical plans to doctors or managing engineer dispatch schedules,have been recognized for my ability to stay ahead of industry trends and solve complex problems before they impact the schedule. I pride myself on being a 'forward-thinker' who ensures both clients and internal operations run smoothly.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
Rebace Development Corporation
Bacoor, Province Of Cavite, Philippines (Remote)
09.2023 - 11.2025
- Communicated with clients to understand property needs and preferences.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Negotiated, facilitated, and managed real estate transactions.
Technical Engineer
Digital Network Access.Inc
Mandaluyong City, Metro Manila, Philippines (Remote)
07.2021 - 02.2023
- Provided technical support in both on-site and telephone consultations.
- Maintained service schedule for software and hardware.
- Collaborated with cross-functional teams to develop innovative solutions for challenging engineering problems.
- Successfully dispatched engineers to their specific areas of operations by schedule.
- Created Permit to Access for assigned areas to ensure engineers could operate smoothly.
- Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
Social Media Manager
Mytunes Corporation
Quezon City, Metro Manila, Philippines (Remote)
08.2020 - 05.2021
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Professional Sales Representative
Variance Trading Corporation
Quezon City, Metro Manila, Philippines
11.2019 - 07.2020
- Implemented a consultative selling approach that focused on understanding customer needs and providing tailored solutions, increasing overall customer satisfaction.
- Negotiated contracts skillfully, securing favorable terms for both the company and the client.
- Collaborated with team members to improve overall sales performance and reach collective goals.
- Monitored market trends closely to identify potential growth areas for future sales initiatives.
- Exceeded sales targets consistently by actively prospecting for new leads and closing deals.
- Optimized territory coverage by strategically planning daily routes to maximize efficiency without sacrificing client engagement quality.
- Enhanced product knowledge, attending regular training sessions and staying updated on industry trends.
- Assisted in the development of marketing materials, ensuring consistent messaging aligned with brand guidelines.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication throughout the sales process.
- Streamlined sales processes by identifying areas of improvement and implementing necessary changes.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs and tailor solutions
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Kept detailed records of daily activities through written reports like Daily Coverage Report Sheet.
- Consulted with businesses to supply accurate product and service information.
- Mentored Local Government and Bidding Websites for Product Bidding Opportunities.
Medical Sales Representative
Solvang Pharmaceuticals Incorporated
Quezon City, Metro Manila, Philippines
05.2019 - 10.2019
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Achieved high levels of customer satisfaction by ensuring that all clients received timely and accurate product deliveries.
- Expanded market share by proactively prospecting new clients through targeted in-person meetings.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Provided exceptional customer service by addressing concerns promptly and offering tailored solutions, fostering customer loyalty.
- Documented client interactions, sales and pitches delivered in CRM system.
- Leveraged extensive product knowledge to articulate compelling value propositions that resonated with prospective customers'' needs and pain points.
- Researched potential clients and markets to prepare for appointments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Serviced existing accounts on regular basis to maximize revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Demonstrated products and specific features at customer locations.
- Supplied hospitals and physicians with in-depth information on Methylergometrine Maleate-Mergot.
- Manage 15 Doctor Coverage Per day
Retail Sale Staff
Mytunes Corporation
Quezon City, Metro Manila, Philippines
04.2017 - 03.2018
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Provided guidance and support to junior staff members in achieving performance goals.
- Enhanced client satisfaction by providing personalized support and promptly addressing inquiries.
- Developed and maintained secure, up-to-date database for tracking project progress.
- Fostered partnerships with local businesses to support community engagement initiatives.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Coordinated and scheduled meetings and appointments.
Education
Bachelor of Science - Marketing
Jose Rizal University
Mandaluyong City, Metro Manila, Philippines 04.2001 -
Skills
Client education
Client relationship management
Product presentation
Territory management
Building client relationships
Customer acquisition
Customer needs assessment
Customer service
Relationship building
Problem-solving aptitude
Self motivation
Onsite evaluations
Customer relations
Problem-solving
Timeline
Real Estate Agent
Rebace Development Corporation
09.2023 - 11.2025
Technical Engineer
Digital Network Access.Inc
07.2021 - 02.2023
Social Media Manager
Mytunes Corporation
08.2020 - 05.2021
Professional Sales Representative
Variance Trading Corporation
11.2019 - 07.2020
Medical Sales Representative
Solvang Pharmaceuticals Incorporated
05.2019 - 10.2019
Retail Sale Staff
Mytunes Corporation
04.2017 - 03.2018
Bachelor of Science - Marketing
Jose Rizal University
04.2001 -