Norjamillah Dirampatan
Marawi City, Province Of Lanao Del Sur,LAS
Summary
I am a consistent, hard working, highly motivated person. I enjoy working with the public. I feel that I can be sociable and friendly,
outgoing and dependable person, though I still have my introvert personality in me. I feel it is crucial to demonstrate the importance of my job duties and expectations.
I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to
establish long term employment in a friendly environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Teacher
Andalusia Qur'anic School, Bogor, Indonesia
Indonesia
07.2022 - 08.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Secretary to CHO Officer II in Marawi City
City Health Office II
Marawi City, Province Of Lanao Del Sur
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Customer Service Cashier
Bank Shariah Mandiri
Jakarta, Indonesia
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Science - Islamic Economics Major in Islamic Banking
Universitas Islam Negeri - Syarif Hidayatullah
Jakarta, Indonesia10.2013
Bachelor of Science - Education in Biology
Mindanao State University Main Campus
Marawi City, Province Of Lanao Del Sur, Philippines03.2006
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Child Development
- Fluent in English
- Verbal and written communication
- Office Administration
- Complex Problem-Solving
- Document Preparation
- Fast Learner
- Multitasking and Time Management
Affiliations
- ASEAN Scholarship of Ministry of Religious Affairs in Jakarta, Indonesia, 2010
Additional Information
Ministry of Religious Affairs (Full Scholar) Republic of Indonesia 2010 - 2014
• Commission on Higher Education (CHED) Full Scholar 2001 - 2005
• Mindanao State University - Main Campus Special Muslim Scholar 2001 - 2003
• Dansalan College Foundation Inc (DCFI) Highschool Academic Scholar 1997 - 1999
Certification
Biology Assistant Teacher (Training Teacher ) Institute: Mindanao State University Integrated Laboratory School Global Youth Entrepreneurship Workshop 2010 on Strengthening the Role of Youth Entrepreneur Asia Pacific Interfaith Youth Forum 2011 Personal Secretary to City Health Officer 2 (Training)Training Institute: City Health Office- Office of the City Mayor Center for Islamic Economics Study (COINS), Speaker of the International Seminar
Languages
English
Upper intermediate (B2)
Indonesian
Bilingual or Proficient (C2)
Malay
Beginner (A1)
Arabic
Beginner (A1)
Timeline
Teacher
Andalusia Qur'anic School, Bogor, Indonesia
07.2022 - 08.2023
Secretary to CHO Officer II in Marawi City
City Health Office II
Customer Service Cashier
Bank Shariah Mandiri
Bachelor of Science - Islamic Economics Major in Islamic Banking
Universitas Islam Negeri - Syarif Hidayatullah
Bachelor of Science - Education in Biology
Mindanao State University Main Campus