Norberto L. Figueroa
Manila,Metro
Summary
Results-driven Associate Director skilled in leading cross-functional teams and executing strategic initiatives. Optimises operations and enhances client relationships to deliver impactful solutions. Committed to fostering sustainable growth and achieving organisational goals through collaboration and strategic planning.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Associate Director
Cognizant Technology Solutions
Taguig City, Philippines
06.2012 - 10.2026
- Developed strategic plans to improve operational efficiency and effectiveness across departments.
- Coordinated with senior management to align departmental goals with organisational objectives, fostering strategic collaboration.
- Managed operations across multiple sites to enhance service delivery efficiency.
- Directed compliance programs to meet ISO, PCI, and PEZA standards, ensuring regulatory adherence.
Facilities & Health & Safety Manager
Transcom Asia
Pasig City
01.2010 - 01.2012
- Managed facilities, budgets, and supply chain operations to ensure optimal resource allocation.
- Implemented health, safety, and security programs to enhance workplace safety and compliance.
Multi-Site Manager & Facilities Engineer
Sykes Asia, Inc.
Pasig City
01.2005 - 01.2010
- Supervised multi-site facilities operations, managing P&L responsibilities.
- Implemented energy and power management systems to realise cost savings.
- Led emergency response and compliance programmes to ensure regulatory adherence.
Education
Industrial Electrical Technology - Electrical Associate Engineering
MERALCO Foundation Institute
Pasig City01-1992
Skills
- Strategic leadership
- Compliance management
- Facilities management
- Health and safety
- Energy management
- Budget administration
- Risk management expertise
- Strong interpersonal skills
- Cost optimisation
Certification
- Certified OSH Consultant
- Corporate Security Management Specialist
- Facility Management Professional
- Sustainability Facility Professional
Timeline
Associate Director
Cognizant Technology Solutions
06.2012 - 10.2026
Facilities & Health & Safety Manager
Transcom Asia
01.2010 - 01.2012
Multi-Site Manager & Facilities Engineer
Sykes Asia, Inc.
01.2005 - 01.2010
Industrial Electrical Technology - Electrical Associate Engineering
MERALCO Foundation Institute