Nokia Andrea Mercado
Makati City, Metro Manila
Summary
Dynamic HR professional with a proven track record of driving strategic HR initiatives and fostering strong team collaboration. Skilled in talent management, employee relations, and leadership development, with focus on aligning HR strategies to achieve business goals. Adaptable and dependable, known for navigating dynamic environments and delivering impactful results. Strong communicator with knack for building trust and fostering positive work culture.
Overview
7
7
years of professional experience
Work History
HR Business Partner
Hoegh Autoliners
Makati City, Metro Manila, Philippines
07.2022 - Current
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Collaborated with leadership to assess and improve policies across board.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Fostered positive work environment through comprehensive employee relations program.
- Liaised between multiple business divisions to improve communications.
Global Recruitment Coordinator
Hoegh Autoliners
Makati City, Metro Manila, Philippines
01.2019 - 06.2019
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Provided ongoing support to internal stakeholders regarding recruitment best practices and legal compliance matters.
- Optimized applicant tracking system usage, keeping accurate records of candidate data for future reference.
- Supported diversity initiatives, ensuring a fair recruitment process for candidates from various backgrounds.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Worked alongside global business leader to deploy new training strategies.
HR Assistant
Hoegh Autoliners
Makati City, Metro Manila, Philippines
03.2018 - 05.2019
- Tracked various statistics and kept detailed records to support human resources department.
- Assisted with creating employee handbooks and manuals.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Responded to employee inquiries regarding benefits and other HR topics.
- Compiled employee records from individual departments to maintain central files.
Education
Bachelor of Science - Psychology
Far Easter University
Cavite04-2017
Skills
- Job analysis
- Employee engagement
- Talent recruitment
- Talent management strategy
- Onboarding, training, and development
- Human resources operations
- Cross-functional collaboration
- Leadership training and development
- Talent management
- Employee relations
- Organizational development
Timeline
HR Business Partner
Hoegh Autoliners
07.2022 - Current
Global Recruitment Coordinator
Hoegh Autoliners
01.2019 - 06.2019
HR Assistant
Hoegh Autoliners
03.2018 - 05.2019
Bachelor of Science - Psychology
Far Easter University