NOEMI E. CEÑIR

• 1 year Collections
• 1 year Dispute & Chargeback
• 9 month Real Time Analyst WFM

*COLLECTIONS:

Manages overdue vehicle financing accounts, working to secure payments, negotiate repayment plans, and minimize delinquency.

* Dispute & Chargeback

investigates and resolves contested financial transactions between customers, merchants, and banks. They analyze fraud, manage the chargeback lifecycle, submit documentation for representment, and ensure compliance with card network rules to minimize financial losses.

* Real Time Analyst WFM

monitors call center performance metrics, such as service levels and agent adherence, to ensure staffing matches demand throughout the day.

• Assist The Patient for check up.
• Verifying information.
• Determine eligibility by comparing client information to requirement
• Informs clients by expanding procedure answering questions providing information.
• Updates job knowledge by studying new product description participating in educational opportunities.
• Accomplishes sales and organization mission by completing related result as needed.

* Cashier

Strong communication, basic math skills, attention to detail, and proficiency in using POS (Point of Sale) systems.

manages customer transactions, processes payments (cash, credit,) and provides excellent customer service in retail or service settings

*Service Crew

providing excellent customer service, taking orders, preparing food/drinks, and maintaining restaurant cleanliness. Greeting guests, taking orders accurately, answering menu questions, and resolving complaints.