Noemi Beloa
San Nicolas, Province Of Ilocos Norte
Summary
At Alorica, as a Quality Manager, I spearheaded initiatives that significantly enhanced quality processes and customer satisfaction. My expertise in problem-solving and document control led to streamlined workflows and improved compliance. I excelled in fostering professional growth among employees, contributing to a culture of continuous improvement and management consulting excellence.
Overview
4
4
years of professional experience
Work History
Quality Manager
Alorica
08.2020 - Current
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Education
Bachelor of Science - Elementary School Teaching
Philippine Normal University
Manila, Metro Manila, Philippines04-2009
Skills
- Problem-solving
- Document control
- Quality processes
- Mastery of quality processes
- Customer satisfaction
- Continuous improvement
- Management consulting
- Corrective actions
Timeline
Quality Manager
Alorica
08.2020 - Current
Bachelor of Science - Elementary School Teaching
Philippine Normal University
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