Dynamic Account Manager with a proven track record at Innovee Trading Corporation, excelling in vendor relations and operations. Enhanced client satisfaction through strong relationship-building and effective issue resolution, achieving high retention rates. Leveraged sales expertise to identify upsell opportunities, driving business growth while maintaining exceptional customer service.
Work History
Account Manager
Innovee Trading Corporation
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Sales Associate
Uniqlo
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Customer Service Representative (Industrial) at Hanks Brokerage Inc. (Advanced Spice & Trading / Valdez Corporation)Customer Service Representative (Industrial) at Hanks Brokerage Inc. (Advanced Spice & Trading / Valdez Corporation)