Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Noel Adrian Montero

Noel Adrian Montero

Bachelor Of Science In Marine Transpo
Bago City

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Appointment Setter

Columbia Mutual Life Insurance Company
Miami
2016.07 - 2018.08
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Answered phone calls and answered questions from potential customers.
  • Addressed client inquiries and updated database information.

Handled complaints and questions, and re-directed calls to other team members.
Calling seniors like 60 years old and above toProvide them a life insurance that fit for their Plan.and the most important thing is to satisfied Them with our service

Cold Caller

Wells Fargo Bank
Atlanta
2018.11 - 2020.06
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Sourced and pre-qualified leads and identified new business opportunities by dialing Number daily outbound calls to build partnerships and achieve sales quota.
  • Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
  • Calling establishments like hotels,restaurant,Department stores
  • And provide them with the state of the art
  • Credit card machines to help them boost
  • Company profit.

Customer Service Representative

Panasiantic Solutions
Bacolod City
2021.12 - 2022.08
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Intertain calls bout billing of their phones
  • Troubleshooting,purchasing..and all
  • The issue with regards to their phone

Education

Bachelor Of Science In Marine Transportation - Ship Navigation

John B Lacson Colleges Foundation
Bacolod City,philippines
1999.06 - 2002.03

Skills

Sales expertise

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Software

Cortana

Atana

Calendly mobile

Google assistant

Amazon alexa

LastPass

Siri

Trello

Dropbox

World time buddy

Canva

Jing

World time buddy

Skype

Hootsuite

CRM

Timeline

Customer Service Representative

Panasiantic Solutions
2021.12 - 2022.08

Cold Caller

Wells Fargo Bank
2018.11 - 2020.06

Appointment Setter

Columbia Mutual Life Insurance Company
2016.07 - 2018.08

Bachelor Of Science In Marine Transportation - Ship Navigation

John B Lacson Colleges Foundation
1999.06 - 2002.03
Noel Adrian MonteroBachelor Of Science In Marine Transpo