Technology and Softwares
I am a Tech specialist with a decade of experience in responding to client queries and troubleshooting product issues for a trading software. I can work under pressure and can work with minimal supervision. I also have experience in sharing ideas and techniques to newer team members. I can learn new things and can adapt quickly to new environments.
Thrived in fast-paced, client-facing environment, developing skills in relationship management and technical problem-solving. Leveraged ability to understand complex technical issues and communicate solutions effectively. Seeking to transition into new field to apply and expand these transferable skills.
Experienced with client relationship management and delivering tailored technical solutions. Utilizes deep understanding of client needs to orchestrate resources and ensure project success. Track record of leveraging technical troubleshooting and account management skills to enhance client satisfaction and drive retention.
Technical professional with strong foundation in client relationship management and technical solutions delivery. Skilled in identifying and addressing client needs while effectively coordinating resources to achieve successful project outcomes. Renowned for fostering team collaboration and adapting to dynamic environments, displaying excellent communication and problem-solving abilities.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Excellent written and verbal communication skills
Fast learner
Willing to learn
Problem-solver and critical thinking
Proactive
Customer Service
Technical Support
SQL
Java
XML
Salesforce
Jira
Financial Industry
FIX Protocol
Order Management System
Microsoft Office Suite
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