Singing
Noel Loranas
Virtual Assistant
Cebu City
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through five years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
LJS Realty and Brokerage
07.2020 - 04.2022
- Site inspection of the property.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Successfully closed numerous deals by effectively addressing client concerns and resolving issues promptly during negotiations.
- Generated leads for sales and rental properties through cold calls and referrals.
Executive Assistant/Junior Accountant/Appointment Setter
NAP Auto Insurance Philippines
Cebu City
04.2015 - 10.2020
- Set appointments with salespeople and potential customers.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Assist with accounts payable invoice coding and employee expense processing.
- Prepare cash account reconciliations and follow up on reconciling items.
- Assist with process and control walkthroughs, process and control documentation updates.
- Participate in accounting projects and initiatives with other members of the accounting and finance team, or with other departments.
- Calendar management: Scheduling meetings, appointments, and travel arrangements for the executive.
- Correspondence: Handling email, phone calls, and other forms of communication on behalf of the executive.
- Project management: Assisting with project planning, coordination, and tracking.
- Research: Gathering information and data as needed.
- Travel arrangements: Booking flights, hotels, and transportation for the executive.
- Expense reports: Preparing and submitting expense reports.
- Office management: Ensuring that the executive's office is organized and well-maintained.
First Aider
NAP Auto Insurance Philippines
12.2018 - 10.2020
- Helped save lives by performing CPR and administering AEDs when necessary during cardiac arrest incidents.
- Promoted health and wellness among colleagues, leading educational workshops on injury prevention and management.
- Administered appropriate wound care techniques for various types of injuries, promoting faster healing and reducing complications.
- Assisted in life-saving interventions by collaborating with emergency medical teams during critical situations.
Safety Officer
NAP Auto Insurance
Cebu City
12.2018 - 04.2020
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
MAINTENANCE/ATTENDANT
RNB MART and INTERNET CAFÉ
01.2012 - 04.2015
- Improved equipment reliability by conducting regular maintenance checks and repairs.
- Completed minor carpentry projects to repair damaged fixtures or improve facility aesthetics.
- Enhanced overall facility appearance by performing routine cleaning and upkeep tasks.
- Replaced worn or broken parts as necessary, extending the lifespan of valuable equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Maintenance Technician/Shop Attendant
EDAGO GROUP OF INTERNET CAFÉ
10.2009 - 11.2010
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Virtual Assistant
Independent
Cebu City
09.2024 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Promoted company values through consistent representation of brand voice in all written communications.
- Managed CRM input, exports and clean up.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
Education
Associate of Science - Information Technology
University Of Cebu
Cebu City, Province Of Cebu, Philippines 04.2001 -
CAMP LAPU-LAPU NATIONAL HIGH SCHOOL
BANILAD ELEMENTARY SCHOOL
Cebu City Philippines 03.2000 - 03.2000
Skills
CUSTOMER ORIENTED/ COMPUTER LITERATE
Customer Support
Search Engine Optimization
Active Listening
Multitasking Abilities
Problem-solving abilities
Self Motivation
Relationship Building
Excellent Communication
Adaptability
Time management abilities
Written Communication
Team building
Team Collaboration
Decision-Making
Data Analysis
Team Leadership
Market Research
Customer Relationship Management
Sales Strategies
Experience in leadership
Translation Services
Sell services
Virtual Assistance
Teamwork and Collaboration
Multitasking
Time Management
Calendar Management
Social Media Updating
Meeting Scheduling
File Organization
CRM Management
Document Preparation
Database Maintenance
Basic Graphic Design
Spreadsheet Management
Expense Tracking
Email management
Meeting documentation
Customer Service
Microsoft Office
Data Entry
Attention to Detail
Schedule Management
Administrative Support
Customer and client relations
Mail Management
Customer relations and communications
Recordkeeping
References
- ARTURO BORCES Jr., BUSINESSMAN, 401-1912
- AIRA SALINASAN, TEAM LEADER, +639055566807
Personal Information
- Age: 36
- Marital Status: SINGLE
- Religion: CATHOLIC
Certification
Https://credsverse.com/credentials/4eb88a75-8a81-40b4-bea7-d7ef5af2acb9
Interests
Forex trading
Dancing
Singing, dancing and Forex trading
I love performing in front of my families and sometimes during my friends birthday party. When I'm alone in our house I sing and dance to kill boredom.
Forex trading is somewhat new to me. I love doing trading and earning profits. But, there are a lot of things I need to learn in this new environment.
Timeline
Virtual Assistant
Independent
09.2024 - Current
Real Estate Sales Agent
LJS Realty and Brokerage
07.2020 - 04.2022
First Aider
NAP Auto Insurance Philippines
12.2018 - 10.2020
Safety Officer
NAP Auto Insurance
12.2018 - 04.2020
Executive Assistant/Junior Accountant/Appointment Setter
NAP Auto Insurance Philippines
04.2015 - 10.2020
MAINTENANCE/ATTENDANT
RNB MART and INTERNET CAFÉ
01.2012 - 04.2015
Maintenance Technician/Shop Attendant
EDAGO GROUP OF INTERNET CAFÉ
10.2009 - 11.2010
Associate of Science - Information Technology
University Of Cebu
04.2001 -
BANILAD ELEMENTARY SCHOOL
03.2000 - 03.2000
CAMP LAPU-LAPU NATIONAL HIGH SCHOOL