Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hi, I’m
Noe Canaco Sianoya
IT Support/ Slot Technician
231 Maahas Los Banos Laguna
Summary
Overview
15
years of professional experience
2
Languages
Work History
KUI
IT Support
03.2025 - Current
Job overview
- Company Overview: Entertainment / Media
- - Delivered Tier 1–2 technical support for hardware, software, and network issues across desktops, laptops, printers, and mobile devices.
- - Installed, configured, and maintained operating systems, applications, and peripherals.
- - Managed user accounts, permissions, and security settings in Active Directory.
- - Assisted with system upgrades, patch management, and antivirus deployment.
- - Documented troubleshooting steps, solutions, and asset inventory.
PAX ASIA
System Support Engineer
10.2023 - 06.2024
Job overview
- Company Overview: Entertainment / Media
- - Provided technical support and maintenance for servers, operating systems, and enterprise applications.
- - Installed, configured, and updated Windows/Linux servers, virtualization platforms, and storage systems.
- - Monitored system health, performed log analysis, and resolved incidents to minimize downtime.
- - Supported Active Directory, Microsoft 365, Exchange, and cloud-based services.
- - Automated administration tasks using PowerShell and Bash scripting.
- - Coordinated with IT teams on upgrades, patching, and security hardening.
- - Assisted with backup management, disaster recovery, and compliance audits.
- (8 Months, 4 Weeks)
Dingo smart innovation
Electronic machine bingo technician hardware & software.
08.2015 - 06.2019
Job overview
- Company Overview: Entertainment / Media
- - Installed, maintained, and repaired slot machines, kiosks, and gaming equipment.
- - Performed diagnostics and component-level repairs on electronic and computer-based systems.
- - Conducted preventive maintenance to reduce downtime and extend lifecycle.
- - Assisted in software/firmware upgrades and slot system networking.
- - Responded promptly to service calls ensuring minimal disruption.
- - Documented repairs, parts usage, and performance in compliance with standards.
- - Trained junior technicians in troubleshooting and compliance.
- (8 Years)
Banco Santiago de Libon
Computer maintenance
03.2013 - 05.2015
Job overview
- Company Overview: Banking and Financial Services
- Computer technician
- Hardware and software maintenance
- Printer maintenance
- (2 Years, 1 Month)
Manila harbor
I.T
04.2011 - 02.2013
Job overview
- Company Overview: Cargo / Freight Services / Logistics
- Computer hardware & software maintenance
- (1 Year, 10 Months)
Education
Libon Community College
Bachelor's / College Degree from Computer Hardware Servicing NCII
04.2011
University Overview
Skills
IT Support and Systems Specialist with extensive experience in technical support, system administration, and hardware maintenance
Skilled in troubleshooting, server management, and supporting enterprise systems across Windows and Linux environments
Proven track record in reducing downtime, enhancing security, and providing user-focused support
Strong background in both IT infrastructure and hardware repair, including gaming and kiosk equipment
References
References
- Castor, Babon II, Casino Technician, casty_02@yahoo.com, 09475242017, Carnival Casino
- Aileen Miranda, Antonio, Slot Operations Manager, aileen.antonio@pax-asia.com, 09171531441, Pax Asia Information Corporation
Timeline
IT Support
KUI
03.2025 - Current
System Support Engineer
PAX ASIA
10.2023 - 06.2024
Electronic machine bingo technician hardware & software.
Dingo smart innovation
08.2015 - 06.2019
Computer maintenance
Banco Santiago de Libon
03.2013 - 05.2015
I.T
Manila harbor
04.2011 - 02.2013
Libon Community College
Bachelor's / College Degree from Computer Hardware Servicing NCII