Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Nizza Punsalan

Parañaque, Metro Manila

Summary

Versatile and driven sales and admin support professional with over 3 years of experience in virtual assistance, appointment setting, customer service, sales demos, and lead generation. Adept at managing client communications, sensitive data handling, calendar coordination, and research. Known for strong attention to detail, clear communication, and the ability to thrive in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Sales Representative

Job Crusher
10.2023 - Current
  • Conducted live product demos via Zoom tailored to client needs
  • Handled inbound & outbound sales calls
  • Closed high-converting sales and handled confidential credit card transactions securely (PCI-sensitive)
  • Provided onboarding support and product education after each sale
  • Managed lead tracking and pipeline updates using CRM tools
  • Promoted from Appointment Setter after consistent high performance and target achievements
  • As Appointment Setter: scheduled qualified calls, followed up with leads, managed calendar and minimized no-shows for the sales team

Sales Representative

Goodbye Junk
09.2024 - 12.2024
  • Answered phone inquiries regarding junk removal pricing and services
  • Provided quotes over the phone or scheduled on-site quotation visits
  • Supported clients moving out or handling deceased estates by coordinating timely removals
  • Managed truck schedules and appointment slots, ensuring efficient route planning (e.g., grouping clients by location)
  • Handled time-sensitive bookings while keeping truck routes organized and optimized

Logistics Intern

GoMoto
01.2024 - 04.2024
  • Maintained detailed documentation of all intern tasks completed during internship period as a reference guide for future team members.
  • Gained exposure to various facets of the logistics industry including warehousing, transportation management, and customer service operations.
  • Entered proof of delivery into internal system, supported drivers, and coordinated route information
  • Responded to basic customer inquiries about delivery timing

Research Analyst

OCR (Business Consulting)
11.2022 - 04.2023
  • Performed deep-dive research on business topics, summarizing findings for client use
  • Managed task timelines, maintained organized reports, and used Notion, Excel, and Google Docs for project tracking

Marketing Support (Contract)

Loop Recruiting
08.2022 - 08.2022
  • Used LinkedIn Sales Navigator to identify company decision-makers and build prospect lists
  • Supported the sales team by finding qualified leads for outreach
  • Organized lead data and contact information for marketing campaigns
  • Assisted with administrative tasks to support client acquisition efforts

Event Specialist Intern

Gathered Co.
04.2018 - 12.2018
  • Assisted in setting up and decorating venues for weddings and events
  • Created and presented event layout suggestions via slideshows
  • Supported the team in organizing themed décor and styling options for clients

Education

Bachelor of Science - Business Management

De La Salle University
Manila
06-2024

High School Diploma -

Miriam College
Quezon City, Metro Manila, Philippines
03-2020

Skills

  • Remote Administrative Support
  • Appointment Setting & Scheduling
  • Customer Service (Phone, Chat, Email)
  • CRM Tools & Calendar Management
  • Sales Demos & Zoom Presentations
  • Payment Handling & Sensitive Data (PCI Awareness)
  • Lead Generation (LinkedIn Sales Navigator, Research)
  • Google Workspace & Microsoft Office
  • Fluent English (Written & Verbal)

Hobbies

  • Fitness & Weightlifting – Staying mentally and physically strong through disciplined training
  • Cultural Travel – Exploring different countries and traditions (visited Cambodia, Vietnam, Thailand, Indonesia)
  • Psychology & Self-Development – Studying topics like Stoicism, emotional intelligence, and personal growth
  • Public Speaking & Online Presentations – Comfortable communicating ideas through virtual demos and meetings
  • Volunteering & Ministry Involvement – Growing in faith and character through community service and reflection

Timeline

Sales Representative

Goodbye Junk
09.2024 - 12.2024

Logistics Intern

GoMoto
01.2024 - 04.2024

Sales Representative

Job Crusher
10.2023 - Current

Research Analyst

OCR (Business Consulting)
11.2022 - 04.2023

Marketing Support (Contract)

Loop Recruiting
08.2022 - 08.2022

Event Specialist Intern

Gathered Co.
04.2018 - 12.2018

Bachelor of Science - Business Management

De La Salle University

High School Diploma -

Miriam College

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Nizza Punsalan