Nixon Elijah Hipolito
Team Leader
Pasig
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Team Leader
Datamatics
08.2022 - 04.2024
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Customer Service Representative
Datamatics
06.2020 - 08.2022
- Implemented and developed customer service training processes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Niño Jesus House of Studies
Mercedes Ave. Pasig City 04.2001 -
Bachelor of Science - Information Technology
Far Eastern University Technology
Sampaloc, Manila 04.2001 -
Skills
Team Collaboration
Logistics Coordination
Technical Support
Teamwork and Collaboration
Team Collaboration
Timeline
Team Leader
Datamatics
08.2022 - 04.2024
Customer Service Representative
Datamatics
06.2020 - 08.2022
High School Diploma -
Niño Jesus House of Studies
04.2001 -
Bachelor of Science - Information Technology
Far Eastern University Technology
04.2001 -