Summary
Overview
Work History
Education
Skills
Timeline
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Nixon Elijah Hipolito

Nixon Elijah Hipolito

Team Leader
Pasig

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Team Leader

Datamatics
08.2022 - 04.2024
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Customer Service Representative

Datamatics
06.2020 - 08.2022
    • Implemented and developed customer service training processes.
    • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
    • Promptly responded to inquiries and requests from prospective customers.
    • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Niño Jesus House of Studies
Mercedes Ave. Pasig City
04.2001 -

Bachelor of Science - Information Technology

Far Eastern University Technology
Sampaloc, Manila
04.2001 -

Skills

Team Collaboration

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Timeline

Team Leader

Datamatics
08.2022 - 04.2024

Customer Service Representative

Datamatics
06.2020 - 08.2022

High School Diploma -

Niño Jesus House of Studies
04.2001 -

Bachelor of Science - Information Technology

Far Eastern University Technology
04.2001 -

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Nixon Elijah HipolitoTeam Leader