NISSEL RAFAELA TUBIL
Masaplod Sur Dauin, Negros Oriental
Summary
To constantly upgrade my knowledge, and skills and make diffidence in whatever I do. And become associated with a company where I can utilize my skills and gain further experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
COMPETENT PERSON
3S GLOBTEK CONSTRUCTION CORPORATION
01.2024 - 02.2025
- Maintaining the safety of the working party
- Making Daily work activities report(DWAR)
- Managed time efficiently in order to complete all tasks within deadlines.
- Construction of sumps, slope protection and concrete barriers.
- Pad preparation and Drilling support.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Competent Person
Power Dimension Incorporated
04.2023 - 12.2023
- Maintaining the safety of the working party.
- Processing the Permit for work.
- Doing inventory before the end of the shift.
- Making daily work activity report(DWAR).
Competent Person
SOLCONS
07.2022 - 04.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintaining the safety of the working party.
- Making daily work activities report(DWAR).
Customer Service Representative
STRAIVE (SPI GLOBAL)
04.2021 - 08.2021
- A financial account call center
- Calling agents from the loan firm and Monitoring the customer if they have already paid their loan.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Inbound Call Center Representative
Inspiro Relia
01.2021 - 03.2021
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Enhanced communication skills through active listening, empathy, and clear verbal responses during customer interactions.
- Resolved complaints to satisfy customers and encourage future transactions.
On-the-Job Training
JJ DYNAMIC HOLDING INC.
04.2019 - 06.2019
- Warehouse personnel, monitoring the stocks.
- Doing inventory before the end of the shift.
- Issuing receipt if there is a walk-in customer and if there are in and out stocks.
- Do the balancing before the end of the shift.
Education
Bachelor of Science - Industrial Engineering
Foundation University
Dumaguete, Province Of Negros Oriental, Philippines01-2020
Dauin National High School
Dauin, Province Of Negros Oriental, Philippines01-2014
Masaplod Elementary School
Masaplod Sur Dauin Negros Oriental01-2010
Skills
- Good verbal and Communication Skills
- Willingness and Ability to shoulder any relevant job responsibility
- Oriented in MS Office applications(Word,Excel,Powerpoint)
Certification
- Contact Center Services NCII (144 hours) School of Agro-Industrial Technology, Siliman University September 2020
- CONSTRUCTION OCCUPATIONAL SAFETY AND HEALTH TRAINING 40 HOURS WITH 2 HOUR TRAINING OF TRAINERS(COSH SO2)
December 2024
Timeline
COMPETENT PERSON
3S GLOBTEK CONSTRUCTION CORPORATION
01.2024 - 02.2025
Competent Person
Power Dimension Incorporated
04.2023 - 12.2023
Competent Person
SOLCONS
07.2022 - 04.2023
Customer Service Representative
STRAIVE (SPI GLOBAL)
04.2021 - 08.2021
Inbound Call Center Representative
Inspiro Relia
01.2021 - 03.2021
On-the-Job Training
JJ DYNAMIC HOLDING INC.
04.2019 - 06.2019
Bachelor of Science - Industrial Engineering
Foundation University
Dauin National High School
Masaplod Elementary School
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