Niño Christopher Roldan
Blk 12 Lot 6 11th Ave North Signal, Taguig City
Summary
I have been working in the BPO industry for more than 5 years now with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments and can perform under minimal supervision.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Lead Generation Specialist
Full Potential Solutions
2 2024 - 5 2024
Customer Service Representative
Transcosmos Information Systems Ltd.
03.2023 - 12.2023
Customer Support Representative
TDCX Inc.
03.2020 - 01.2023
Customer Service Representative
Afni Philippines Inc.
06.2018 - 01.2020
Education
Kalayaan Elementary School
06.2001 - 05.2007
Kalayaan National High School
06.2007 - 05.2011
Bachelor of Science in Accountancy -
National College of Business And Arts - Fairview
04.2001 -
Bachelor of Science in Business Administration (Major in Human Resource Development Management) -
University of Manila
06.2015 - 05.2016
Skills
- Customer Education
- Understanding Customer Needs
- Customer Data Confidentiality
- Attention to Detail
- Customer service excellence
Personal Information
- Age: 28 yrs old
- Height: 5'8
- Weight: 48 kgs
- Citizenship: Filipino
- Date of Birth: 06/14/95
- Gender: Male
- Marital Status: Single
- Religion: Roman Catholic
References
- Marichu Laguna, Team Leader, 09236449864
- Alemie Bangcaya, CSR, 09056488072
- Alaarnie Reyes, CSR, 09261332146
Disclaimer
I hereby certify that all the information above is true and correct to the best of my knowledge.
Timeline
Customer Service Representative
Transcosmos Information Systems Ltd.
03.2023 - 12.2023
Customer Support Representative
TDCX Inc.
03.2020 - 01.2023
Customer Service Representative
Afni Philippines Inc.
06.2018 - 01.2020
Bachelor of Science in Business Administration (Major in Human Resource Development Management) -
University of Manila
06.2015 - 05.2016
Kalayaan National High School
06.2007 - 05.2011
Kalayaan Elementary School
06.2001 - 05.2007
Bachelor of Science in Accountancy -
National College of Business And Arts - Fairview
04.2001 -
Lead Generation Specialist
Full Potential Solutions
2 2024 - 5 2024
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