Nina Rica Provido
Medical Virtual Assistant
Cebu City, Province Of Cebu,CEB
Summary
Successful at keeping customers happy and working with cross-functional teams to manage the entire sales process. Collaborative and hardworking with a flexible approach and strategic mindset. Expertise in Pharmaceutical Knowledge and Customer Service.
Overview
6
6
years of professional experience
Work History
Professional Engagement Coordinator
NeoWork
03.2021 - 02.2024
- Collaborated with cross-functional teams to develop strategic plans for successful client engagements.
- Expedited the onboarding process for new medical professionals, ensuring timely completion of all required documentation and verifications.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries promptly and professionally.
Virtual Medical Assistant
Slamcom
12.2017 - 01.2019
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
Education
Bachelor of Science - Pharmacy
Cebu Doctors' University
North Reclamation Area Mandaue City, Cebu05.2015
Skills
Team Collaboration
undefinedTimeline
Professional Engagement Coordinator
NeoWork
03.2021 - 02.2024
Virtual Medical Assistant
Slamcom
12.2017 - 01.2019
Bachelor of Science - Pharmacy
Cebu Doctors' University
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