Nimfa Sinco
Bacoor
Summary
Excellent customer service and interpersonal skills. Provides excellent food and beverage service to guests, ensuring a positive dining experience.
Overview
1
1
Language
20
20
years of professional experience
Work History
Waitress
Shangrila Hotel
Makati
01.2006 - 05.2026
- Provided exceptional customer service by actively listening to guest needs and responding promptly.
- Took food and beverage orders while ensuring accuracy and timely service
- Delivered food and beverage service to guests, fostering a welcoming and enjoyable dining atmosphere
- Greeted guests and informed them of promotions to enhance dining experience
Waitress
Norwegian Cruise Line Holdings
Bacoor
10.2006 - 05.2026
- Provided excellent customer service to enhance guest dining experiences.
- Took food and beverage orders accurately and promptly from guests.
- Delivered food and drinks efficiently to tables while ensuring guest satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new waitstaff on service procedures and menu knowledge.
- Handled guest inquiries and resolved concerns quickly and professionally.
Education
Bachelor of Science - Hotel and RestaurantManagement
University of Perpetual Help Rizal
Skills
- Cooking
Languages
- Filipino
- English
Languages
English
Proficient
C2
Timeline
Waitress
Norwegian Cruise Line Holdings
10.2006 - 05.2026
Waitress
Shangrila Hotel
01.2006 - 05.2026
Bachelor of Science - Hotel and RestaurantManagement
University of Perpetual Help Rizal