Nilo Padernal
Housekeeping
Quezon City
Summary
Results-driven housekeepping coordinator excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
24
24
years of professional experience
Work History
Housekeeper
Fraser Place Mainila
02.2003 - 12.2019
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Messenger Clerk
Fraser Place Manila
09.2001 - 02.2003
- Enhanced delivery efficiency by optimizing routes and schedules.
- Maintained accurate records of pick-ups, deliveries, and signatures to guarantee proper documentation for all transactions.
- Expedited urgent deliveries while effectively managing routine assignments, ensuring client satisfaction in all cases.
Customer Service Crew Member
Yen Ching Tea House
01.1998 - 03.2000
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Promoted up-selling techniques among crew members, leading to higher average transaction values per customer visit.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
Crew Member
Aca Video
02.1996 - 08.1996
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Computer Technician
Asian College of Science And Technology
Cubao Quezon City 04.2001 -
Skills
Guest Relations
Cleaning techniques
Supply Inventory Management
Restroom detailing
Laundry Management
Customer Service
Customer-Oriented
Resident support
Customer service-focused
Sorting and washing laundry
Waste disposal
Chemical Handling
Housekeeping
Building Maintenance
Folding clean laundry
Pest control awareness
Bed making proficiency
Deep cleaning expertise
Bathroom cleaning
Kitchen Cleaning
Carpet cleaning
Safe Chemical Handling
Inventory Control
Supply Stocking
Supply Restocking
Quality Control
Timeline
Housekeeper
Fraser Place Mainila
02.2003 - 12.2019
Messenger Clerk
Fraser Place Manila
09.2001 - 02.2003
Computer Technician
Asian College of Science And Technology
04.2001 -
Customer Service Crew Member
Yen Ching Tea House
01.1998 - 03.2000
Crew Member
Aca Video
02.1996 - 08.1996