Nikki Domalsin
Virtual Assistant
Baguio City
Summary
Proven Virtual Assistant with a track record of elevating client experiences and streamlining operations for Bernard Angelo Cabuslay. Excelled in customer service and Microsoft Office, enhancing information accessibility and project delivery efficiency. Demonstrated exceptional attention to detail and task prioritization, ensuring critical deadlines were met.
Overview
1
1
year of professional experience
Work History
Virtual Assistant
Bernard Angelo Cabuslay
09.2023 - 02.2025
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Researched topics and events to support supervisor's work agenda and projects.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
Education
Bachelor of Science - Tourism
University of Baguio
Baguio City, Province Of Benguet, Philippines06-2028
Skills
Customer service
Microsoft office
Data entry
Attention to detail
Meeting scheduling
Social media updating
Task prioritization
Timeline
Virtual Assistant
Bernard Angelo Cabuslay
09.2023 - 02.2025
Bachelor of Science - Tourism
University of Baguio