Summary
Overview
Work History
Education
Skills
Timeline
Generic
NIEVES ANGELOU LLADONES

NIEVES ANGELOU LLADONES

ADMIN SECRETARY
Angeles City, Province Of Pampanga

Summary

Proven track record in office administration and customer service, demonstrated at YGLOGYTECH INFO SOLUTION CORP. through meticulous management of sensitive data and enhancing document compliance. Excelled in verbal and written communication, achieving significant improvements in customer engagement for Brands & Tags. Leveraged strong mathematical skills to streamline banking transactions, driving efficiency. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

5
5
years of professional experience

Work History

ADMIN SECRETARY

YGLOGYTECH INFO SOLUTION CORP.
05.2023 - Current
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Created and updated records and files to maintain document compliance.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Skilled at receiving and processing banking transactions
  • Strong mathematical skills

Sales Admin

Kambiyo Car Rentals
01.2022 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Online Encoder

Brands & Tags
11.2019 - 08.2021
  • Updated and maintained customer information, documents and records.
  • Developed a time-efficient system for adding new products into the database while minimizing errors during data entry.
  • Assisted in developing promotional campaigns for specific products or categories, driving increased traffic to listings.
  • Analyzed market trends to identify potential gaps in the product catalog and suggest new additions accordingly.

Education

No Degree - BS Agricultural & Biosystems Engineering

Pampanga State Agricultural University
Magalang, Province Of Pampanga, Philippines
04.2001 -

High School Diploma -

Rafael L. Lazatin Memorial High School
Angeles City, Province Of Pampanga, Philippines
04.2001 -

Gueco Balibago Elementary School
Angeles City, Province Of Pampanga, Philippines
03.2010

Skills

Customer Service

Timeline

ADMIN SECRETARY

YGLOGYTECH INFO SOLUTION CORP.
05.2023 - Current

Sales Admin

Kambiyo Car Rentals
01.2022 - 03.2023

Online Encoder

Brands & Tags
11.2019 - 08.2021

No Degree - BS Agricultural & Biosystems Engineering

Pampanga State Agricultural University
04.2001 -

High School Diploma -

Rafael L. Lazatin Memorial High School
04.2001 -

Gueco Balibago Elementary School
NIEVES ANGELOU LLADONESADMIN SECRETARY