NICOLE S. TRAYA
San Fernando
Summary
- To obtain a position in a challenging and friendly environment that will develop and utilize my knowledge and skills in handling various tasks within a dynamic environment. I am hardworking, enthusiastic and willing to be trained to provide an excellent and quality performance for the success of the company.
- Experienced with cultivating and maintaining diverse plant species. Utilizes effective pruning and watering techniques to enhance plant health.
Overview
2025
2025
years of professional experience
Work History
Gardener
Family
Cebu Philippines
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Prepared soil for planting and sowing.
- Inspected gardens for pests, weeds and diseases.
ESL Teacher
Mint Center for Language Acquisition
Cebu, Philippines
10.2024 - Current
- I teach Korean students, guiding them through language development by focusing on speaking, listening, and reading skills
- I ensure that each student grasps key concepts, such as vocabulary, grammar, pronunciation, and sentence structure, through various activities and exercises
- I am teaching Korean students ranging from 6 to 60 years old
Customer Service Representative
Alorica Philippines, Inc.
Cebu, Philippines
07.2022 - 02.2024
- I handle inbound calls from customers regarding their concerns, queries, and problems related to their financial accounts
- My role also involves making outbound calls and sending emails when necessary, to provide further assistance or resolve any issues
- My focus is on delivering excellent customer service by understanding each customer's concerns and providing accurate and helpful solutions
Education
Bachelor of Arts - English
Cebu Normal University
Cebu City, PhilippinesHigh School Diploma -
Greenhills National High School
Cebu, PhilippinesPrimary -
Greenhills Elementary School
Cebu, PhilippinesSkills
- Communication skills
- Organizational skills
- Critical thinking and problem solving skills
- Time management and goal oriented
- Flexibility and multitasking skills
- Have a long patience and understanding
- Using hand tools
- Vegetable cultivation
- Plant identification
- Weeding gardens
Gardening
I enjoy planting trees, flowers, and vegetables, finding joy and fulfillment in nurturing them as they grow. Harvesting the vegetables I’ve cultivated with care is especially rewarding and brings me a deep sense of satisfaction.
Timeline
ESL Teacher
Mint Center for Language Acquisition
10.2024 - Current
Customer Service Representative
Alorica Philippines, Inc.
07.2022 - 02.2024
Gardener
Family
Bachelor of Arts - English
Cebu Normal University
High School Diploma -
Greenhills National High School
Primary -
Greenhills Elementary School