Nicole Gamboa
Caloocan City
Summary
Highly organized and detail-oriented seeking for a Virtual Assistant position. Offering excellent communication skills, proficiency in various office softwate tools and a strong ability to manage multiple tasks simultaneously. Commited to providing efficient and high quality administrative support while working remotely. Aiming to utilize my problem-solving skills to effectively meet the demand of your organization.
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
11.2020 - 01.2021
- Handling customer inquiries, resolving issues, and providing information regarding radio subscriptions over the phone. Including assisting with account management, billing questions, service changes, and troubleshooting technical problems while maintaining a positive customer experience.
Office Secretary
Sea Rudder Corporation
02.2019 - 05.2019
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Records all the materials and tools that is going in and out of the site.
- Attend to workers concerns such as attendance and salary.
Business Owner
SELF EMPLOYED
01.2017 - 03.2019
- Market and Sell customized items such as cards and keychains, etc.
- Do editing and customization of products requested by the client.
- Process shipping of products.
MARKETING STAFF
JPCA Franchising Corp.
03.2015 - 05.2015
- Offer and presents food franchising carts to potential clients.
Education
BACHELOR - SECONDARY EDUCATION ENGLISH
Global Reciprocal Colleges
Caloocan City08.2019
Skills
- Microsoft Office
- Google Calendar Management
- Data Entry
- Social Media Marketing
- Sales
- Customer Service
- Communication Skills
- Attention to Detail
- Organizational Skills
- Adaptability
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
11.2020 - 01.2021
Office Secretary
Sea Rudder Corporation
02.2019 - 05.2019
Business Owner
SELF EMPLOYED
01.2017 - 03.2019
MARKETING STAFF
JPCA Franchising Corp.
03.2015 - 05.2015
BACHELOR - SECONDARY EDUCATION ENGLISH
Global Reciprocal Colleges
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