Summary
Overview
Work History
Education
Skills
Affiliations
Knowledge Skills Attitude
On The Job Training And Seminars
Personal Qualities
Certification
Timeline
Generic

NICOLE CLARENCE DEL ROSARIO

Pasig City

Summary

Experienced with analyzing and mitigating security threats to protect critical assets. Utilizes advanced threat detection techniques and robust incident response strategies to minimize risks. Strong understanding of regulatory compliance and risk management, ensuring organizational data remains secure.


Professional with keen eye for identifying security vulnerabilities and implementing risk mitigation strategies. Experienced in monitoring network traffic, analyzing security incidents, and ensuring compliance with industry standards. Strong focus on team collaboration and achieving measurable results. Dependable, adaptable, and skilled in threat assessment, firewall management, and incident response.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Analyst

Viking Cloud Inc.
03.2022 - Current
  • Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
  • Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
  • Conducted regular vulnerability assessments to identify weaknesses and implement appropriate countermeasures.
  • Maintained up-to-date knowledge of emerging threats by attending professional development events and staying informed on industry trends.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Educated employees on cybersecurity awareness through training sessions, significantly reducing instances of human error-related breaches.
  • Firewall Implementation and Support including Installing Managed Network Solutions like Fortinet and Cisco Meraki.
  • Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity.
  • Monitor performance, capacity, and availability of the firewalls on an ongoing basis.

Network Engineer

Cosmolink Global Solutions
11.2019 - 12.2020
  • Implement and oversee the computer networks that support in house voice, data, video and wireless network services
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Ensure the availability and stability of all components related to internet connectivity
  • Responsible for updating and upgrading all the security functions of all devices connected to the network while following guidelines set by the organization
  • Maintain day to day operations of the of computer networks and systems of the company

Customer Service Representative

KRSH Brand Freedom F&B
03.2016 - 03.2018
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Knowing our products inside and out so that you can answer questions
  • Ensure customer satisfaction and provide professional customer support
  • Responded to customer requests for products, services, and company information.
  • Listening to customer or client complaints or concerns and working to resolve their issues
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Service Desk Engineer

Hewlett-Packard Philippines (HP)
05.2014 - 11.2014
  • Provided HP business-client companies with effective technical support – Responded to multiple requests using web tool management system, emails, and in-person requests
  • Maintained internal websites – Optimized to make sure the information is always updated
  • Worked closely and effectively with employees from the client companies to make sure each and every information in their websites is accurate using quality standards provided
  • Analyze and configure client websites by making reports on its functionality and overall performance
  • Enhanced customer satisfaction by resolving service desk tickets in a timely and efficient manner.

Web Developer Trainee

KForce Global Solutions Inc (KFORCE)
11.2013 - 03.2014
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Oversaw back-end development using PHP to maintain website integrity.
  • Discussed site and app requirements with clients to produce actionable development plans.
  • Crafted intuitive user interfaces, focusing on usability and accessibility standards.

Education

Bachelor of Science - Information Technology

Technological Institute of the Philippines
01.2014

High School -

Pasig City Science High School
01.2010

High School -

Peacemaker Cornerstone Academy
Cainta, Rizal
01.2006

Skills

  • Cisco security solutions
  • Fortinet security solutions
  • Meraki security solutions
  • Intrusion detection
  • Endpoint security
  • Vulnerability assessment
  • Identity and Access management
  • Risk mitigation
  • Data security
  • Linux
  • Wordpress
  • C
  • C#
  • Java SE
  • PHP
  • ORACLE
  • MySQL
  • Android Programming
  • Arista
  • Zendesk
  • GNS3
  • Wireshark
  • Cisco Packet Tracer
  • Eclipse
  • BlueJ
  • Bloodshed Dev C
  • Unity 3D
  • Android Development

Affiliations

  • Junior Philippine ITE Researcher (JuPITER), 01/01/11, 01/01/14
  • Junior Philippine Computer Society (JPCS), 01/01/11, 01/01/12

Knowledge Skills Attitude

  • Analyze complex and identify and define the computing requirements appropriate for solution.
  • Use modern techniques, skills, and tools of the computing practice in complex computing activities.
  • Understand professional, ethical, legal, security, and social issues and responsibilities relevant to professional computing practice.

On The Job Training And Seminars

  • Cisco Certified Network Associate with CompTIA A+ Bootcamp, Rivan School of Technology Inc., Mendiola Square Building, Manila City, 10/01/18
  • Web Developer Trainee, KForce Global Solutions Inc (KFORCE), Sen. Gil Puyat Ave, Makati City, 11/01/13, 03/01/14
  • Junior Philippine ITE Researcher, Adamson University, 07/01/12
  • Online Security and Privacy, Technological Institute of the Philippines, 09/01/13
  • Microsoft Visual Studio Training, Technological Institute of the Philippines, 02/01/12

Personal Qualities

  • Able to learn quickly with Leadership and good communication skills.
  • Can work effectively both independently and as a part of a team.
  • Dependable and Hardworking.

Certification

Cisco Certified Network Associate

Fortinet NSE 3

Timeline

Security Analyst

Viking Cloud Inc.
03.2022 - Current

Network Engineer

Cosmolink Global Solutions
11.2019 - 12.2020

Customer Service Representative

KRSH Brand Freedom F&B
03.2016 - 03.2018

Service Desk Engineer

Hewlett-Packard Philippines (HP)
05.2014 - 11.2014

Web Developer Trainee

KForce Global Solutions Inc (KFORCE)
11.2013 - 03.2014

High School -

Pasig City Science High School

High School -

Peacemaker Cornerstone Academy

Bachelor of Science - Information Technology

Technological Institute of the Philippines
NICOLE CLARENCE DEL ROSARIO