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Associate Principal Engineer

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Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.

Motivated Tier 2 Support Technician with 3+ years of experience in providing technical support and troubleshooting to end-users. Exceptional at resolving complex technical issues in a fast-paced environment. Seeking to use strong communication, problem-solving, technical, and customer service skills to contribute to the success of an organization.

Skilled in bilingual communication and technical support, I excelled at Fresenius Medical Care with a 98% employee rating, showcasing my troubleshooting prowess and customer service excellence. My experience spans from tech support to education, underpinned by a fast-learning ability and a detail-oriented approach, making me a versatile asset to any team.

Tech-focused problem solver looking to grow into software development or QA engineering. My Computer Science degree and 4 years at Savant Systems have given me a solid foundation in both writing code and testing software. I've built a track record of finding and fixing tricky technical issues across mobile and desktop platforms while developing my programming skills through hands-on projects using Python, JavaScript, Java, C#, and C++. What drives me is breaking down complex problems and building solutions, whether that's through writing code or ensuring software quality. I bring both classroom knowledge and real-world experience collaborating with engineering teams to get things done.

NICOLE CARAIG

Summary

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Doordash (Non-Voice) Fraud Specialist Tier 2

Non-Voice Retail Account (Temu)

CSR Retail Account – Disney Plus

Education

Vocational Course - Computer Technology

Senior High School - Humanities and Social Sciences

Junior High School - undefined

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Doordash (Non-Voice) Fraud Specialist Tier 2

Non-Voice Retail Account (Temu)

CSR Retail Account – Disney Plus

Senior High School - Humanities and Social Sciences

Junior High School - undefined

Vocational Course - Computer Technology

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